Top Star Nail and Spa in Fort Worth, TX

To Vicky, I really hope you learn how to have PATIENCE with customers and you learn how to talk to people. I asked nicely if I can have someone else do my nails because you proved to me twice how incompetent you were at understanding what kind of nails I wanted. You disrespected me when I asked if I can change my nail color and shape. You work in a nail salon. That's your job. If you don't like your job; then leave. I really hope you see this message and reconsider your profession. Either take another course on how to do nails or get out of the nail industry. You provide bad service including communication, how you do nails, and how you recommend nails. Also some of us have short nails because we struggle with anxiety. It's 2022, you should not use someone else's anxiety against them. That is the worst thing you can say to a CUSTOMER. Saying that the reason you couldn't excel in your job is because my nails are too short? Tell that to the last 50 nail techs I've been to that have had no problem with their delivery of nails. Point blank period, you should NOT be doing nails. Also, asking customers to back up your work is very unprofessional to use that tactic. It's low and immature. You embarrassed yourself. She also was very rude to her co-worker who wanted to help me. She can't even respect her employees. I'm so sorry to whoever realizes that Top Star provides bad service and to whoever experiences the service of Vicki. Go to Posh Nails in bluebonnet circle or Onyx Nails by Panera. I'm disgusted with the service. DO NOT GO HERE!!!

Went there for a soak off and instead they ripped my acrylics off which complete destroyed my natural nails. Then had the audacity to charged me like I got them soaked off even though they knew they didn't do the service I asked for. Don't go there extremely tacky and I won't be coming back.

Only reason I'm giving it a two starts was because my pedicure was actually good. Besides that I really wish I would've have read the reviews before choosing to get my nails done. I went 11/23 and asked for an acrylic overlay with an inspo pic, for one she said she couldn't only dip and gel on top. Once she got done she said oh this glitter doesn't stick as well. Seemed like she was in a hurry the whole time because there was another girl waiting. I left told her one of the nails was too bulky and she said I fix and never did, my nails were uneven had a dip where she didn't even file it down to make it even. I went ahead and left with the intention of going back the next day on Wednesday. Turns out they were close with no signage of them closing early for the holiday. I had to go somewhere else to get them fixed. First and last time.

Manicurist was not nice. She was rude. My nails stung so much from the primer and the nails look awful. I could have done them by myself. They are beyond crooked and I have nail polish all over my cuticles. Will not be coming back. Worst manicure I have ever gotten.

I go here so much and this is the only time they've made me mad. Tracy asked me repeatedly if I wanted my toe nails to get cut and I said no at least 5 times and she proceeds cutting them super short. After she files them to where it's not even filing the nail but my SKIN. Other than the fact she was moving super slow, and she cut them really short she had a smile on her face the whole time and was really nice.