Frequently asked questions

If you have any additional questions, please feel free to contact us.
  • Where is Atriume available?
  • How much does it cost to sell on Atriume?
  • How and when do I get my payout?
  • What is the application process like?
  • Why am I required to provide my business information?
  • How do I upload products? Can I upload multiple products at once?
  • How do I set a product as available/unavailable for subscriptions?
  • What are the image requirements for product & cover photos?
  • How do I update product details or mark one as out of stock?
  • How will I know when I get a new order?
  • What if I can’t fulfill an order?
  • How do I ship an order?
  • What is Atriume’s return policy?
  • How does the return process work?
  • What is Atriume’s cancellation policy?
  • How do I set my order minimum for free shipping?
  • How do I contact a buyer?
  • Will I receive a 1099-K tax form?
  • What products/businesses are restricted from selling on Atriume?
  • Can I connect my existing Stripe account to Atriume?
  • Why does Stripe need my Social Security Number and EIN?

Where is Atriume available?

Atriume is currently only available in the contiguous United States (excluding Alaska and Hawaii), but we’re working to make our services available internationally in the future. Internationally-based businesses may sell on Atriume as long as you have branches and/or distribution centers in the US.