Salon Mairead & Day Spa in Lakewood, WA

Horrible customer service! Carrie was the massage therapist. Had to call a couple times to make apt ,I then waited 2 months for the appointment. As I was getting ready to leave the power in my house went off. The whole city of tacoma and parts of Lakewood which the salon is in was out. What would of took me 15 min took almost 40 min to get there. I called and left a message letting her know what happened. She said will not extend my service which I totally understand because she had another appointment. And has already marked it as used. I told her I will not use it can we reschedule? NOPE! Call Groupon your SOL pretty much.

I purchased a Groupon for 60 min aromatherapy massage. I called and left a voicemail with Carrie the massage therapist. After a week, I had not received a call back. I reached out to Groupon to verify phone number etc. Groupon said they would contact her and should receive a call back in 3 business days. After not receiving a call , I phoned front desk of spa and they agreed to relay message to therapist. Carrie did call me this time and said she had not gotten messages from me or Groupon...really? I then decided to give her benefit of the doubt and booked my massage appointment. The massage was...different. The actual massaging time was great , but she would take her hands off me for minutes at a time between each body section and stopped to wash her hands a few times . This caused massage to be super choppy with no flow and was awkward. At the end of the massage, I laid there for about three minutes as she washed her hands and tidied up the room before she said she would meet me outside. I came out of massage and she was busy texting on her phone. She then handed me her card which went directly in the trash. Would not recommend Groupon purchase or the massage.

I love this place!!! I go there for my facials and my hair cuts. It's a pretty cute salon with the hardwood floors and leather salon chairs. My hair stylist is Tina and she is amazingly talented. Tina takes great care of my crop coif pixie and a hair is never out of place. Tina is also a perfectionist, so you won't leave the chair feeling dissatisfied. I also go the salon for facials with Debra. Debra has soothing voice and really takes care of your skin. The facials are reasonably price and she does do different mask for each of your problem areas. I'm always satisfied with my services. Only thing I would recommend is to call ahead and schedule an appointment, so you don't have to worry about the wait!!!

Hoping to go back! Her mission in work is to give you the massage, she would like to receive. Soothing and incredibly relaxing with the right amount of pressure and touch. Lots of packages to choose from, I ended up having a back scrub added to my massage. All of her lotions and oils are naturally made by herself with paraben free items. Carrie's room is beautifully decorated, the massage bed has a heavenly plushness to it. What I enjoyed the most is her washing her hands before she massaged my face after the body massage (there is a sink in the room). She is outstanding in communicating with you before the massage for appointments and scheduling you for your visit. I had no problem there at all.

Don't ever buy a groupon for massage here!!! I called them in May to schedule appointment for massage and they told me that the only time she has is in 2 month ( which is crazy) I said ok ( I thought that she is maybe good at it so she has a lot of customers ) , two month later I went to Hawaii and almost forgot about my appointment but they called me a day before to remained me and I said that I can't make it so I asked them to reschedule and she said that she will reschedule me in two month later ( again!!!) . Finally when I got there all she did she rubbed the oil into my skin!!! I can't call it massage, cuz I didn't even feel anything!!! She never asked me how is she doing or if the pressure okay ( apparently that's cuz that was no pressure at all)! Horrible and never again!