Salon Cerna | Hair Salon Puyallup in Puyallup, WA

I hate the cut I received. My bangs look terrible, and the more I asked the stylist to try to fix them, the worse they got. I explained how my cowlick would affect the bang shape, and she still did not understand how to accommodate it. At one point during the cut my bangs were extremely crooked, and when I pointed this out to the stylist, she said, "Well, you need to tell me." However, I think that a professional stylist should be able to see when bangs are very crooked. The overall hair shape is not good as well. Despite telling the stylist I air dry and wear my hair with its natural texture, the cut looks awkward and is difficult to manage with my normal texture. I tried my best to communicate with the stylist what I wanted, but I feel like she did not understand what I wanted. I've had this cut executed well by other stylists at different salons and this is the first time it has turned out so poorly. The worst part is that it's too short to fix right now. I feel ripped off after spending $72.

Shouts out to Priscilla for nailing my colour today! We're transitioning to a more "platinumesque" dimensional blonde. It's not easy to achieve while maintaining hair health, but after being disappointed time and again at other salons who just were NOT getting me blonde enough, I've finally found my person. Highly recommended!

I went to the South Hill Mall location and have been trying to grow out my hair. I requested the back get left and the sides get trimmed slightly to reduce volume. That's it. The back of my hair was butchered taking off random lengths some spots being over 3in, the left side by my ear was nearly shaven and the right side was almost an inch long. They couldn't even bother to shave the peach fuzz off my neck after butchering months of progress trying to grow it out. Don't go here unless THEY pay YOU to cut it.

gave me a really weird short pixie cut and did not do what I asked at all

Update: 20 k tips have fallen out in less than 3 weeks. Disappointed in the K-tip extensions I received. More disappointed in the customer service after. 4 fell out in 12 days. I've had ktips installed five times prior with a great stylist in Florida and never had them fall out- that's good work; this wasn't. The bonds were large and rubbed my glasses; she also didn't do a trim to blend them like my girl back home would do. Two calls and a text went unanswered before I got the owner involved, who wasn't pleasant, so I had to show how unpleasant I can get in order to get reimbursed for a portion of the install fee. This was $1500, plus $100 to pull out old bonds, plus a 20% tip. Ask to see the bonds and rows of prior clients before you get work done- anyone can show you a photo of the back of someone's head and say they know how to do a proper install.