Maven Salon in Lynchburg, VA

Maven salon is great, as long as you're completely satisfied. However, if you're not and you ask for a touch up a day later they will ignore your texts & try anything to get you to not come back. I finally got them to give me a follow up appointment (an hours drive) @ 6pm. When I got there I wasn't offered coffee, water or anything. I was received with looks of disgust, like a pack of she devils. I was told my hair is exactly the color I wanted. I was told there was nothing they could do to "make me happy". How presumptuous of them to think they know what would make me happy. I was escorted to the door with a promise of a call from the manage and a refund, (yeah right). Two days later, no call & certainly no refund. This is one of those places that's run by snotty nose little bitches, and if you don't fit that mold you're not welcome.

Overall amazing experience amazing service. Super relaxing and great place. Washing room is super relaxing. Good up to date hair styles and knows the trends.

Very expensive, good cut. Nice vibe, a little industrial and open so you see everyone else

Very very expensive. I got the feeling that regardless of what she did it cost $315 each visit. It's all about the money and nothing to do with the satisfaction of the customer. If you're looking to pay a lot of money but get nothing you've asked fo, than this is your place.

Pricey for the experience of the staff. It is Lynchburg, VA. And they charge more than my experienced stylist/colorist of over 30 years in high rent Cambridge MA. I also saw someone, another more experienced stlylist in Sterling VA who charged clise to the same. I have short gray hair and ask for partial ash blond highlights on top and use a demi permanant on the bottom half and it costs over $200, i believe $230, and thats before a tip! I like to tip at least 25% but at those prices its hard ti afford. I go every 4-5 weeks and only asked for haircut and toner every other time and it was still about $160. Really liked my stylist even though her experience with color and creativity was fair im fine with that because i could tell she wanted to learn and improve. I feel badly im seeking out a new more experienced and more reasonably priced salon, but i have a real problem spending that amount of money in a town where the cost of living is souch lower than the other locations ive lived in and had my hair done on a regular basis. Also, these other salons had additional.services like waxing, threading, facials, etc and they really dont. They will.wax but nomdifferent than what you'd do at home. If you are young, habe long hair, want to experimemt with bright colors and need a place to get your hair done for a formal or wedding, i say go for it! But to be a regular client. Unless you only go a few times a year or money isnt an issue and you dont mimd spending more than what it is worth, go.for it!