Craft Salon in Royal Oak, MI

DEC 2023- Craft Salon is a mess in the scheduling department, which is a shame since their stylists seem really talented :( I was excited to get a cut with Carol in May '23 but just a few hours before, I received a text from the front desk that they were running behind and I would need to reschedule or cancel my visit. This was super disappointing as I had booked the appointment weeks in advance, but I let it slide as things happen and salons get busy. I had no choice but to cancel as I was leaving the state and could not get an appointment with Carol before I had to leave. I wanted to give this salon another chance so I booked a cut with Carol for today December '23. I arrived at the address stated on this Yelp page and Apple Maps: 522 E 11 mile road, Royal Oak. Admittedly I was running a few minutes late to the appointment due to the storm and backup on 75 and communicated this to the front desk. When I arrived at 1:06 pm for a 1pm appointment it was clear that the address on this Yelp page and Apple Maps is INCORRECT - they are actually located in Hazel Park, which was 8 mins away. I drive to the "correct" location in Hazel Park but by this time it was 1:16 pm and the front desk would not take me. Unfortunately, trying to get in with this salon twice now has wasted my time and energy. I understand that salons run behind and sometimes we need to reschedule clients occasionally. I understand that arriving on time is ideal, but storms happen -- we were backed up in low visibility conditions on 75 at 30 mph from Auburn Hills to Royal Oak, but still made it to the appointment within a reasonable window ~ 6 mins late. What is inexcusable is the incorrect address on both Yelp and Apple Maps which causes unnecessary distress for clients. I will be going elsewhere, which I regret to have to do because I've heard nothing but good things about the stylists.

Sarie can slay some hair! The color and cut is exactly what I needed and wanted. Thoroughly talked through what I wanted to make sure I was happy with the end result. I couldn't be happier.

Chelsea was awesome with my son! He just wanted long bangs and the rest of his hair short and she did a perfect job. This was our first visit here and we'll be back for sure. He was really happy with his new do, the vibe was great and everyone I talked to was real down to earth.

I love this salon! I feel like every time I visit, I meet the most interesting and sweet people. Natasha is my stylist. I always leave the salon looking and feeling like a million bucks. I often do highlights and a haircut, but she has also colored my hair in fun purples and plum. I always leave with exactly what I asked for, which makes me so happy. I have been to a lot of salons before visiting Craft Salon, and as much as I liked my former stylists, there was always inconsistency. Not with Natasha, not at Craft! She is a superhero stylist. It also doesn't hurt that everyone in the salon treats you with kindness and respect. I feel like these girls are my family. Also, their music playlists are always top notch. Do yourself a favor check out Craft Salon. You not only, will leave with great hair, but also some new friends.

I hadn't cut or colored my hair in over a year and wanted a big chop. I had difficulty finding a salon with stylists who share photos of their work on Instagram or who have a style that aligns with mine. I stumbled upon Craft Salon on Instagram and immediately fell in love. The unique charm of the decor, the inclusive and welcoming atmosphere, the talent of the stylists. I was drawn to co-owner Sarah's shags and by chance was lucky enough to get an appointment the next day when someone cancelled. My goal was to get a modern shag that would accentuate my natural texture and waves when air dried. Sarah certainly delivered! She's so talented in a way that makes it look completely effortless. This is my place forever, I don't even mind the 40 minute drive. I rebooked with Sarah before I left and scheduled with Olivia for color too.