NAILS 07 in Royal Oak, MI

DO NOT COME HERE ! I called them at 6:00 prior to coming in for a GELX and Pedicure, and they told me to come.. even though they close at 7:30... so I came, and they said two technicians would work on me at the same time but that it would be $10 more just for that reason... OK... My pedicure was okay, but my GELX experience was terrible. First off I had a young technician, and she applied two out 5 of my nails crooked, and was not confident during her work. She attempted to fix it it prior to removing the nails and they still looked crooked...At this point her aunt took over my GELX and restarted my entire right hand. She was taking longer than usual for GEL X and did not prep my nails properly, additionally she applied my nails crooked too and had to remove them.. I was still there at 9pm trying to get this completed, and when they asked me to pay a total of $167...for GEL X and a basic gel pedicure.. there were 2 credit card fees even though I only used one card to pay, and the additional $10 for having two technicians work on me (one for the pedi and one for the GEL X) This amount is excessive compared to other salons and the poor work that they provide... the worst part is that the next day after I scrubbed out of my OR case, my nail polish had chipped off in 7 nails... I called the salon to get it fixed, and my concerned weren't acknowledged... in fact Sophia said "After speaking to the technician, they spent too much time with you, and we cant help you, so you would have to get it fixed somewhere else" She basically was calling me a lying and stating that there is no way that my gel polish had chipped off... Then she said that the supervisor would call me, and I have yet to receive a call... They have terrible customer service, and are frankly robbing people money with their poor services. They are unprofessional and I would not recommend this salon to ANYONE ! Infact they shouldnt be in business.

i absolutely love their signature pedicure service, it's a little pricey but i'm happy to pay it for the service:)

Well, glad that is over. I just finished my deluxe pedicure experience ($77) and well I am truly unimpressed. I was expecting a somewhat luxurious experience for the $77 cost. A couple of weak scrubs and lotions - nothing more than what I have received elsewhere for MUCH cheaper. The few minute massage received was weak and my feet kept on bumping into her chest. Awks. I truly felt like my technicians heart was not into it. She was interrupted by another technician talking to her. Struck me as unprofessional. When it came time to pay (thank goodness I had a gift card) they couldn't charge my gift card with the tip amount so that was frustrating. Just wholly disappointed and will be giving the remainder of my gift card to anyone who wants! Not worth the time and DEFINITELY not worth the price.

I have patronized this place 5 or 6 times this year, and I love the consistency, atmosphere, location, and superior service. I appreciate that I have never had to wait longer than 5 minutes for service, and they always try to accommodate parties so they can sit together. That's important to me. If I go into a salon with my family or friend, I want to enjoy the experience with them. I also appreciate the professionalism of the staff. They are so accommodating, skilled, and not overly chatty. Depending on the time of day, parking can be a challenge, but that's not a big deal. Check them out!

One of the best gel manis I've gotten! I made an appointment yesterday online and was greeted/sat as soon as I got there. She took her time and I never felt she was rushing to get on to another customer. It was a little more expensive than I'm used to (47 for gel mani and 15 to remove my old dip) but not for lack of quality. I was really pleased with the whole experience.