Best Western Plus Plattsburgh in Plattsburgh, NY

Staff were friendly and helpful and breakfast was ok The bathrooms in the room really need to be cleaned better. The grout is turning pink a pre cursor to mold. If I feel cleaner not using the shower that's a problem.

Stayed here for 3 nights. Great location: you're near the I87 ramps, gas stations, supermarkets. There was plenty of parking so we always found a spot near our room. There was a short wait for check in. Diamond status was acknowledged and I was given a choice of 2 beverages: water or soda. The room/bathroom was clean. There were 2 sinks in the room which was a huge plus. However there is only 1 hook in the bathroom and the bathroom is on the smaller size. The beds are also on the smaller size. Breakfast was good, large seating area with lots of tables/chairs. Good variety of food too and there were 2 waffle makers. Breakfast staff was busy refilling the food and cleaning up. They use ceramic plates/bowls and metal utensils here instead of the disposable/plastic cutlery and plates. There is a coffee/espresso machine by the front desk but it only worked 1 of the 3 days we were there.

The room itself was very nice! I did enjoy our stay there. however, the lobby was extremely busy and lot of people just milling around. I have no idea why so many folks were in the lobby. In fact, a bunch of people outside too...must have been a large group together - I think it was for a Soccer match among high schools. The reason for the low score was the noise level. When there are sports teams staying, they should all be in the same wing of the hotel. Yes, wing. There are several wings and it did not appear that they were all together. High schooler can be jerks and very loud - we had to call management on them. The breakfast was great - there was even almond milk available for us non-dairy drinkers.

We booked this as a get away with the kids. Booked a balcony room right in the pool area and it was totally worth it. Room was bigger than we thought it would be, all though the bathroom was a little slim. Pool area was clean and really big so everyone had their own space to hang. Right in the shopping area/metro area so if you're looking for quaint and quiet, this is not for you. We had a great time and will be returning soon. Staff was super friendly and helpful!

My boyfriend & I stayed the night here on our way to Canada. We had been driving for a few hours and did not arrive until after midnight; however, Scott was extremely helpful in getting us a room and making sure everything was ready for our arrival. Our room was very clean and quiet. Also, breakfast was a great perk! The woman helping serve breakfast, I didn't catch her name, was polite as well. We enjoyed our overnight stay here at Best Western Plus in Plattsburgh.