Superstar Dip Nail & Spa in Puyallup, WA

I treated my daughter to a mommy and me manicure - her first ever professional manicure. I read online that they accept walk ins, and as we had just gone to Target, the location was convenient. We were greeted right away and when I asked if they had availability to accommodate both of us, they said yes. We were about to be seated separately but my daughter (who is 10) looked uncomfortable. They took notice and sat us together. The manicurist who worked on my daughter was friendly and seemed to be patient. The manicurist who worked on me was...not. After she shaped and buffed my nails, and before she even touched the nail color bottle, I asked if I could change my color. She said okay but the vibe went downhill from there. Once I picked my new color (mind you, I went and got the samples myself, never once asking her to get up), she audibly said "oh my god!" when I picked a color that was completely opposite (from light lilac to deep red). She then proceed to give me a splotchy manicure and less than enthusiastic hand/forearm massage. The first hand/arm she did she barely applied any pressure. My second hand/arm got almost no love...maybe be I was wearing a watch, she didn't even bother to apply lotion expect for 1 quick swipe on the back of my hand. When I thanked her (because, hello, manners), she didn't acknowledge it or say thank you back. I still left a 20% tip (mainly because my daughter's manicurist treated her well). But I will not be going back - why spend my hard earned money at a place where I feel unwelcome and a burden? Also, they tried to upsell me 4 times before getting the point that I wasn't going to be talked into something I didn't want. Last by not least, the children's manicure is supposed to include an option for a hand drawn flower design for 1-2 nails...they didn't even offer this option to my daughter, but still charged the full price. Not a good experience in my book.

Good guy left now ran by piss poor manager with rude manicurists who up charges every visit. Everything is extra they are selectively kind and pleasant but mostly rude

the minute we sat down the nail tech was on her phone and completely ignoring my requests. which was honestly probably why she wasnt able to do the nails i wanted.... it was a simple hot pink french tip by the way. everytime i would try politely telling her i wanted something fixed she would aggressively file my nails and give me a lot of attitude which made me very uncomfortable as well as embarrassed, and when i tried showing them the inspo on my phone she aggressively turned my phone back to me and said she knew what she was doing. they let me leave knowing i didnt get what i wanted without an apology at the least or a discount. i would not recommend this salon to anyone.

I took my daughter to get her nails done for the very first time. The price came to 66.00. Nothing fancy was done no extras just got her nails done. Way out of our price range. I wish I would of known they were so expensive. I was expecting around 40.00 but they looked like they were not done to well but of course I did not want to tell my daughter this. She was so proud and happy to get this done. I wasn't to impressed with the staff there either. They constantly spoke another language amongst each other and spoke only to the clients when needed but more so constantly with each other and I found it very unprofessional because it makes their clients feel very uncomfortable. I could see this effect in the other's customers just sitting and watching them. I also found it very unprofessional that the people that were doing the mail work on their clients were actually talking on their phones with personal calls while doing their clients nails for long periods. A professional nail salon I would think would not want to show such disrespect to their customers. I would not recommend this particular nail salon based upon all of my observations of all of this.

The female manicurist used the nail file around my toes to remove my dry skin. She cut my skin so badly on both sides of my toes. She cleaned me up with alcohol and antiseptic. Didn't bother to cut my cuticles. It took about 10 minutes for the bleeding to stop. For a $39.00 pedicure I was supposed to get a 5 minute message with lotion. Unfortunately I Didn't get neither.