Nail A La Mode in Springfield, VA

My daughter and her friend walked over after school to get one pedicure and 2 full sets, basic acrylic. Not only did they not get what they requested, the work done was terrible. My daughter walked away with polish all over her hand, like past the fingers. Her friend was forced to get the dip even tho she asked for basic acrylic. She also requested a design with glitter and was charged $10 extra dollars but they didn't do it. When she brought this to the tech's attention, she said it was too late and still charged her the extra fee. She walked out with cuts, ugly nails, and over charged. The attitude was disgraceful. They treated them horribly because they were teens without adults. I will be returning tomorrow to resolve this. Unacceptable!!

I went to this place on Saturday. I needed the nail polish changed on my toes. I went in and asked if they had time. One of the ladies said sure pick out a color. So as I was picking out a color, a not so pleasant woman came over and said polish change is $28 dollars. Is that ok for you? I said no, it isn't ok. I will do it myself. $28??????? For a polish change???? I know things have gotten more expensive everywhere, but really?????????? I will never go there again because I feel like they are there to rip people off. I don't know how their reviews are so good.

nail tech wanted me to have gel manicure vs regular. I said I wanted regular. I wanted to pay for service prior to manicure, nail tech was reluctant, I said I prefer to pay now while my nails are dry. worse manicure of my life- polish base, lacquer and top coat very old, stringing, she had to redo one nail twice, I asked her to remove thread from other wet nail. my bet, manicure will last 4 hours. not cheap at $25.

I'm not one for visiting nail salons much but we were given gift certificates for pedicures and what's not to like about that. Well, here's what- in spite of being asked twice while in the chair if I wanted to upgrade to the "spa" version and turning it down twice, I was tracked down by phone after leaving the shop to come back and pay the extra money! Hard to believe it was a communication issue (no means no, right?) but my fault for not knowing I was being given the upgrade while it was happening (I get pedicures so infrequently I didn't know the difference), so I paid for it but won't be returning there again. The technician gets the two stars for nicely painting my nails. Would have gladly given her a 5 star review for getting what I asked for.

This is the best nail salon in the area. The salon is clean and organized. The staff is friendly and professional. I would recommend the salon highly. I came in as a walk-in with no appointment and was greeted and welcomed. The manicurist was professional and did a great job with my pedicure. My feet have never looked this great!