Changes Salon in Northampton, MA

I just want to say thank you to Stephen for saving my hair! Even despite the fact that I was about 15 min late for my appointment (did not know about the bridge construction going on) Stephen still took me in, and did a great job on my haircut even with the limited time. I am rarely ever content with the results of my haircuts, because I always feel like stylists insensitively cut off too much without talking to me about it first but Stephen was so considerate and professional... not only did he listen to what I wanted, he also made a point to double check that I was okay with the length he was about to take off, before making the cut. It had been awhile since my last trim / cut and my ends were very split and my hair was snarly and damaged from bleaching it several times over the past few months... But thanks to Stephen, it actually feels incredibly soft, the split ends are all gone and it feels thick and healthy... like he actually brought it back to life.... I'm so happy with it. Will definitely be coming back again!

Honestly, I was going to leave a 3 star review but after seeing what my stylist posted on instagram, I decided on a 1 star review. I came in with self-dyed hair in a color I liked. However, I was unable to keep up with dyeing the roots, so I decided to go back to a more natural color- a cool-toned brown. However, my stylist, Abbie ended up dyeing my hair straight up black (even another stylist agreed), which required her to strip the color 2-3 times. Most of this was done in the sink, which also happened to be the most uncomfortable salon sink. Anyways, I find out that Abbie posts about my "before" hair with quite the ratty comment which was completely unnecessary. No wonder she didn't tag me despite asking for my handle. She also failed to mention that she had to strip my hair three times, leaving it in a worse texture than before, despite telling me it wouldn't cause any damage. I was considering returning, but the professionalism is basically non-existent, so I'd rather not. Salon 241 is a better choice if you can spend more $.

Katie made my haircut experience amazing and she knew exactly what I wanted. My day went from drab to fab thanks to her mad skillz.

Kurt is a consummate professional and did a beautiful job cutting my curly hair. It's the best haircut I've ever had, natural, complimentary of my features. The sailing is beautiful, clean and modern. It was easy to schedule my appointment and the staff is friendly and professional. I booked my next appointment for another stress free haircut.

Sarrah is an excellent stylist. Not only are the color and cut great, but she also has waxed my brows and lip expertly. I feel as though she really listens to me when we discuss what I like and don't like. And she remembers details of my life so we always seem to have stuff to chat about. I look forward to our appointments.