World Nails & Spa in Chesapeake, VA

I really wanted to like this place because the ppl were so nice.John was my nail tech and he was really friendly. Well to start I got a full set with gel polish and in 4 days my gel polish started chipping which has never happened. When I was getting my nails done a lady came back in because it had been less than a week and she had the same issue. So I went back and they repolished this time it lasted about 10 days. It's been less than 2 weeks and 9 out of 10 nails are lifting and I usually get a fill in at 3 weeks unless one breaks.. but this one of the worse nail jobs I've had in a long time.

Went to get my nails and feet done, my fill in was a 7/10 .. could be better application, but I'll live. When it came to my feet, I have acrylic, in which 2 were broken .. I had someone that doesn't know how to do acrylic. Someone had to come and do that process and she basically polishes. To start, one acrylic toe was replaced, the other was camouflaged with more acrylic, not fixed. I had to show her one flick and it's broken which it fell off in the process of getting my nails done. Fast Forward, the shaping of my toes were off etc. after 2 mentions and tries, I gave up .. ready to go. I even had to ask to clean up the polish that was on my skin! Time to pay, I was asked was I happy and I stated "no" he apologized and charged me full price for the mediocre services and proceeded to ask did I want to sign up for future points ... umm, NO. Never going back.

Today, I came here looking for a fun experience for my girlfriend who is dealing with dementia. She loves pampering, and it's Mothers Day weekend. I wanted to spoil her. Her husband surprised me with the visit, so I could not plan. We drove around from nail shop to nail shop. The manager was so kind and understanding that he literally fit her into their busy schedule. They pampered her with a spa deluxe manicure and pedicure that was executed flawlessly with a hand and foot massage. The sanitation standards were excellent. Newly sanitized tools for each customer, plastic bowl covers for the pedicure bowls, covers and wipe down of manicure table. Superclean shop. No dust on a picture or light. Loved it! The prices are very reasonable. There are two WALLS of nail color to choose from. This store has its own parking lot and it is easy to see your car from the store. Very safe and well lit. The location is directly off Portsmouth Boulevard next to the mall and beside many restaurants, so you can get your nails done, shop, eat, then grocery shop all within 1 mile. That's convenient! Great customer, great nail salon, great price, and wonderful location. We will be back. Thanks for taking care of her special needs without emphasizing them.

Great experience, very quick and friendly! Good attention to detail without being slow, everyone was happy with their nails and toes. Seemed very clean.

Broke my middle fail and needed it fixed. Literally ONE nail. Tech pretty much has acrylic covering my cuticle. And it's noticeably different and ugly. He clearly didn't know how to do nails and they knew that when they assigned him me because they barely wanted to service me in the first place. Sad because I really like my usual tech. But this is ridiculous & too ugly for me to keep spending my money on. Smh.