TK Nails Spa & Bar in Monument, CO

I called to see if I could come in to have my dip polish removed. They said I didn't need an appointment and to pop in. After spending over an hour at the salon and soaking in acetone for over 30 minutes (skin sore), they sent me home like this after charging me $10 with nail polish stuck to my skin and my nails looking horrible. They made excuses as to why I had to soak so long but I know if I were getting a new manicure they wouldn't had my polish removed in minutes.

If you have an appointment still be prepared to wait 45 min to an hour. I got up and left after one hour of waiting, being sat at a chair with no water and wasn't paid attention to. I understand being short staffed but atleast acknowledge customers and let them know.

It makes me sad to see all the poor reviews for TK because I come here all the time and always have great experiences. They are always busy but do a wonderful job and the staff is so kind. Kitty did my nails today and is so sweet. She did a great job and is fun to talk to. Always 5 stars from me. I brought my bridal party here in October before my wedding and everyone had a great experience too.

Do NOT go to this salon.   It will be a horrible and stressful experience for you, and a complete waste of your hard earned money.    I've been going to this salon for a while.    After bad experiences every single time, I'm done!  One person is the reason for the hostile environment in this salon.    Her name is Kitty, she is the owner.    She frightens the clientele away, and she cannot keep the nail techs.   There are new techs all of the time, a constant turnover!

Kitty is very rude, downright mean!!!   She is a very angry person!!    She hollers and belittles the employee in front of everyone.   It is completely uncalled for, especially when the employees have done nothing wrong!!   Because of Kitty, the atmosphere and environment in the salon is very-very tense, completely hostile!!

Kitty even argues with the clientele!!   It is completely unwarranted!!    It is completely uncalled for!!   Kitty. Is. A. Bully!!!    The salon is so tense, very frightening!!

Kitty also overbooks everyone!!   If you have an appointment, you could still be waiting 30-60 minutes.   In addition she will take walk-ins over people with appointments.    My last appointment I still  waited 45 minutes to be seen.   In the meantime, Kitty was taking phone appointments and walkins.    Kitty and another nail tech were the only two employees there, on a Saturday.   Instead of telling people to come back, Kitty kept lying.   She tells people there was only a 15 minute wait!!  When I finally left, 7 people were still waiting, some of them close to an hour!!   Many other people got mad and left.    Kitty's philosophy is quantity, over quality.

Because the techs are so overworked, stressed and tense, they have to rush through manicures and pedicures, resulting in poor quality results.  It is not their fault.  

This is the worst salon I have ever been to.   I will never go again.

worst experience ever.  The technician was so rude.   he kept talking about me to his co-workers as if I wasn't there.  I tried to ignore it and stick it out because I had been there for 50 min and wanted to get the nails done and out of there.  he started berating me in front of the other customers so I left with paper thin, hideous nails, unfiled.  The other customers were starting in disbelief at how he was speaking to me.  He should be fired.