Razmataz Salon in Georgetown, TX

I spent $300 for a partial color and cut and my hair cut is terrible. It looks like the back was cut with a dull butter knife.

the cancellation policy is ridiculous. I had a virus that hit very fast and I began running a fever while at work. I called the salon the same day as the appointment to let them know I was sick with fever and likely contagious. they charged 90.00+ to my debit card stating that was half of a highlight because I did not cancel prior to 24 hours before the appointment. they were also extremely rude! I'm done with them and their ridiculous prices.

11/10 - This salon goes above and beyond! A couple of months ago, I had an appointment with the lovely and talented Marilyn for a balayage/blonde session. The end result was lovely, but it wasn't the color I had in mind. After sleeping on it and calling the salon the next morning about my hesitations, they immediately invited me to come back in later that day where Marilyn and Rachel, owner of Razmataz, did a full re-examination of the color we wanted to achieve and techniques on how to get there. When Marilyn was finished, I was over the moon to see that she had achieved the color I had been trying to get with other stylists for a full year at that point. She did such an amazing job that I make sure she's available when I come back every couple of months for a touch up. Moral of the story: the stylists at Razmataz truly care about their clients and take a lot of pride in their work, and I am so grateful to the wonderful staff who were able to help me then that keep me coming back even now. I can't imagine getting my hair done at any other salon!

all I can say, is... don't book with the salon, you're wasting your time! My credit card was put on file so that if I didn't show for my appointment, I would be charged! However, I was on time for my appointment, and my stylist didn't show up! Who's going to reimburse me for my travel? No one apparently! So here I am today without an appointment, or a substitution for the stylist that didn't show up and absolutely no hair cut! so unprofessional!

Finally writing a review on this place. I've been to several hair stylists over a ten or twelve year period and they have all left one by one. The last was just before Covid. I called to make an appointment with another new stylist and was told they cannot complete the appointment without a credit card. I don't give out credit card information over the phone, having had to deal with fraudulent charges many times. Who am I giving this info to and how secure is it? Will I ever even want to go there again? I don't know. I'm done with this place, they apparently can't keep their stylists anyway.