Positive Image Salon in Springfield, VA

I wish my experience had been better, because I like the more personal experience of a salon, but I left feeling more like I was an inconvenience and that I had wasted the time of the individual that cut my hair. When I called to make my appointment, I mentioned that there were reviews stating that they didn't cut men's hair but was reassured that the reviews were inaccurate. Upon arriving for my appointment, I was greeted by a friendly individual at the front desk and waited to be seen. The only pleasant experience I had while there. When I sat down for my cut, I shared a few pictures of myself from a year or so ago because it showed the cut/style I wanted. I also offered the opportunity for him to give me any suggestions/recommendations that he might have based on what I was looking for and the current state of my hair, which was already short. He didn't but did inform that he typically only did 1-2 men's cuts a month and that any barber could easily give me the cut/style I was looking for but that he would work his way through it. This comment immediately made me feel uncomfortable and awkward. Had I not needed my hair cut, I probably would have just left. Overall, it just wasn't a pleasant experience. It was nothing like what is portrayed on their website or in the reviews. I did not feel valued or appreciated. I felt like I was wasting his time and that my haircut was a burden on his day. While at the end my cut/style was what I wanted, I won't be returning. I will continue my search for a place that, regardless of it being my first visit or 100th visit, makes me feel appreciated and that I can leave from feeling happy about my experience.

10/10! I just moved here and it is just never fun looking for a new salon. Donald was very quick to respond, answer my questions, and he even managed to get me worked me in with extremely short notice! Aliyah did an awesome job on my hair, consistently making sure everything was how I wanted it. It turned out beautifully! Even with this team working me in they never once made me feel rushed, or forgotten about. Everyone there continued to make sure I was comfortable!

I enjoyed having my hair done by Isabel. I came in to have my hair done for my wedding and she did just what I asked for! The price for the updo was relatively inexpensive compared to other salons which was wonderful!

she did good on the color but ruined my haircut. I told her to follow what I already had done to my hair and she did the opposite of what I told her and chop my hair up and I told her I didn't like that she tried to fix it still wasn't right. I said you already cut enough off my hair. You cut way too much. I told her less than an inch, I told her we are done. said she wanted to fix it. I said no we are completely done I'm done the color looks great so I paid her what she asked, she did not give me no discount of what she screwed up by my head so I paid her, but I did not give her a tip. She ruined my hair. much off. It's a mess now I have to go get it cut somewhere else and no I'm afraid to do that because it's short. I might have to wait now. Thank you for the beautiful here job you did not. The color yes beautiful giver that.

This was probably my 5th visit to Positive Image, 3rd with Cecilia. I am always very happy with the cuts and styling I receive there. I have thin, very fine hair, the cuts she gives me make my hair look thicker than it is. I love this Salon, very welcoming environment and staff. It costs more than a Hair Cuttery, but well worth the price. I usually wash my hair before going to the salon. During Covid hairdressers at Positive Image and other salons asked that customers wash their hair before their appointment and then the hairdresser would use a squirt bottle to wet their hair. During the last 2-3 visits Sarah has wet my hair without giving a full shampoo. As with the rest of the staff, she is very friendly and upbeat. The chairs at the wash basin are so comfortable I felt like could just stay there and take a nap. She put a cushion on the seat and I believe that made a difference. I love the way she wraps the towel around my head when finished. It looks so elegant.