Pampered Salon & Spa in Vancouver, WA

Jen has been doing my hair the past few years after I destroyed it with box dye. A coworker recommended her and in one session she got my hair to a gorgeous platinum blonde! Every appointment she consistently delivers a beautiful blonde, when I've requested a white (ash) blonde, or more of a honey blonde, she has nailed it each time! She also never leaves my hair dry or damaged. I can't recommend Jen enough, she's friendly & fantastic to deal with, and does excellent work

Jenn has been my hair stylist for the past 5 years and I couldn't be happier! My hair always looks amazing, even when I can't fully describe what I'm wanting. Jenn understands what I like and has the expertise to add highlights/lowlights in the perfect spots. I alternate between being bright blonde and darker blonde. Over the years, Jenn and I have become close friends and I'm so thankful to have stumbled upon her salon 5 years ago!

My hair stylist retired. Tried many others. Found Jennifer at Pampered Salon. Whew!!! She is great! Best stylist I have ever found. Thankfully she is younger than I am so I'll be going to her forever!

I got my brows done by Cassie and went with a combination brow. She did such an amazing job, was super informative and knowledgeable. Absolutely love the results and will recommend her over and over again. Love waking up and not having to worry about filling in my brows anymore.

I started going to Clara some time ago. The first 2 times that she bleach and toned my hair the results were GREAT. She did a fantastic job. No real breakage lifting my level 2 hair to a solid 9. She did such a wonderful job I recommended her to two other friends. I'm not entirely sure what happened or changed, but she fried my two friends hair and absolutely melted mine off. I'm talking 50% of my hair GONE right at the crown/top. She left me under the heater for too long and over processed my hair until it literally melted off. She didn't even say anything about it. I had to find out when it started growing back and I had a Karen peacock grow out. There's no way she didn't know it happened because she pulled the foils containing MY HAIR out at the sink. I'm not new to bleach. I know some breakage is inevitable. But OH MY GOD. This was devastating bad. She absolutely refused to take any responsibility. When I pointed it out she asked me if my cats were chewing/eating my hair in my sleep. Excuse me. What? She also implied that maybe my girlfriend was cutting my hair... again. What. I went back one last time hoping she would take responsibility for her mistake and offer to fix it, or make a plan with me to get it back to health, because hey, even hairstylists have bad days.. right? Nope. She just blamed everything on everyone else. The owners who won't turn on the heat in the building. Her assistant who "just quit all of a sudden", and her boyfriend who stressed her out. I finally got so upset and said, "look, can we just acknowledge this looks awful?!" And only then did she say, "yes.. it looks... not great." No apology, no refund, no offer to fix it, and no responsibility. As for my two friends, one that has dark hair and simply went for a balayage and had severe damage was told by Clara, "that's not damage, it's texture." That was in virgin hair. The other has literal chunks melted off and was a bleach and tone. She talks a lot about how great she is at bleaching hair and that she does every Russian blondes hair in Vancouver, but I would not recommend her if you have naturally dark hair or want your hair stylist to take ownership of their mistakes.