Nail Expo in Clifton Park, NY

Beautiful nails every time....they never disappoint no matter who does them. Impeccable attention to detail and always friendly atmosphere.

I called around 2:30 pm on a Thursday to see if they were open for a gel pedicure. They accommodated me and I was being serviced as soon as I got in. I didn't realize this at first, but my "gel" pedicure was just a regular pedicure with normal polish. I am familiar with the polish brand the tech was using because I do my own nails at home when I do my hands. The bottle she was using on me was a regular bottle, and I didn't realize this until I got home, looked at my personal collection, and saw the brand of gel she was using was the regular polish version. I had the actual gel version of this brand. I was really disappointed. Also, when I saw my nails in natural light, I saw that on my left big toe there is such a glob of polish that it left a weird shape and completely messed up the quality of the pedicure. The polish everywhere else is very thin and not gel like, which leads me to my conclusion that this isn't gel polish. I spent an extra $15 for gel only to get a $30 pedicure worth for an up charge that wasn't even added on. I will be disputing this charge on my credit card.

Save yourself. The nail tech that was supposed to do my nails had to run out. So here I am...my nails already soaked off. I would have been ok with it being done later if they could have said that to begin with. But no, bad time management. So Katie ended up doing mine. Rushed throughout the whole thing, while huffing and puffing the whole entire time, making me feel unwanted and some tension. I picked a solid color. She finishes... three nails have imperfections and she says "that's how the color is sometime" and I said oh?? That's the first time I'm hearing that. Maybe you should tell your clients next time before picking a color. And she says "you're not my client" and I said " it doesn't matter if you are or aren't, you don't leave customers unhappy" and she ignores me and tells me to go wash my hands. Please, someone, anybody, tell me the queen of passive aggressive does exist! I was mad to the highest heavens and I waited patiently and she said she would not fix them cause she has clients with appointments waiting (as I was a client with an appointment). Overall, terrible experience. Terrible customer service.

Love this place, they do an excellent job every time! I get ANC and pedicures and the service is top notch!

The experience I got was unwanted. It's sad because she did a good job on my toe nails...just my toe nails. I did not tip her as well and will not be going back. What happened was I went in last week to just get a pedicure. It's obviously gonna cost me money because I do gel on my toes and I work on my feet so I wanted the most expensive treatment that was like $80+ because the gel and my color choices and the massage. This lady got up from her chair and did the most ungrateful huffing noise like she didn't want to do it after I told her what treatment it was going to be.......it was obvious she did it because another customer noticed getting a mani and looked at me while I looked out the store window and she wasn't gonna say anything because I'm a grown ass woman I can speak. So I changed the pedicure to a simple $30 one. My feet was already soaking in the water by this time so she did my nails and she rushed through it....which I don't know why because me(Pedi) and 2 other ladies who was getting a mani was in the building besides the cute dog walking back and forth. I rejected her massage after she did my toes and left with a $50 charge and I didn't tip. You're not gonna huff and puff at me because you have to do your job then expect me to tip you off your attitude towards me. It mad me feel uncomfortable and unwanted for no reason and all I wanted