Lancaster Nail Bar in Lancaster, TX

Extremely bad service don't waist your time or money Nasty not clean at all Uses the same tools on the customers without sanitation done at all

NEVER AGAIN!!!!! the worst service I have received at a nail shop since I moved to Texas try to come and get a a full set I ask for just regular French tip. They were all uneven every time I ask her to correct it. I receive so much attitude. she snatched my hands. I didn't even let her finish because that was just rude and very disrespectful. if I can put a -5 stars trust me, I would.

I was just assaulted at Walmart. By 2 Asian nail techs. I got my nails done and walked over to Walmart they stopped me in the store and said you didn't pay come back. I pulled my credit card account online and showed them. I told them I would come back to straighten it out when I'm done grocery shopping. They followed me through the store. One grab me by my arm the other by my waist. I was on the phone with my mom Regithe whole time. I asked them nicely to get their hands off me. I paid with the same card for my food. Walked to my car they followed me to whole time. Came up to my car I told them my pistol is on me and to move I said I would come back in. Went back in there showed all 3 of them that I paid they called someone and they said it wasn't declined and that their machine was down. I have just filed a complaint for harassment and assault...... THAT COULD HAVE WENT ALL THE WAY WRONG BUT I CHOSE TO COME HOME ALIVE TONIGHT! Thank GOD for growth

I am so disappointed. I came to get a set removed after they had grown out. the nail tech literally used another nail tip to dig between my natural nail and the acrylics to rip my nails off. she then told me I needed to get a new set on top because my nails were "too thin" and "brittle".. after she had LITERALLY just tore acrylics off my nails.. I will never be back. so unprofessional.

Under New Management! DO NOT GO HERE!!! If I could give zero stars I would. I arrived at 10:28 AM for a takeoff and basic manicure. I left at 12:39 PM I am very dissatisfied with the service. It took three nail techs to take off acrylic from my nails; Ut, Val, & Mai. Well my nails were being soaked off a six year old girl was interrupting my service. I asked her along with other employees if she could step away, and no one did anything. There was a cute little girl in the salon, but she was not supervised. She wanted to play with me but I did not go to a nail salon to play with anyone's kids. I was watching a show on my phone while my nails were getting soaked. She kept putting paper in front of my screen so I couldn't see it. She continue to play with the gel nail dryer and lamps that were connected to the table. She knocked them both over by the way and no one told her to step away. One lady said something to her in their own language but never asked her to step away from me. this little girl continue to move the ball my nails were soaking in, she came around and started moving the chair I was sitting in, and even knocked my phone over twice. When the lady began to drill my nails, I asked someone else if they could help her because it was taking her a while. While polishing my nails she got polish all over my cuticles on every now so she had to go back and use a brush with polish remover to clean it up. She is not a new nail tech, but definitely needs to stick to front desk duties. I asked a couple of people to assist with my service; Again they spoke in their own language and no one came to assist her. While she was polishing my nails, she never turn the fan on for my nails to dry. I got basic polish and she did not use thin layers so it was taking forever to dry. Still no fan was put on my nails. She ended up putting my nails under the machine to dry gel polish. I saw her look at me several times while walking by, but she did not come and check my nails. After about five minutes she asked if I was dry... Again I am not the nail tech this is your job! The young lady that helped me with payment at the end was the one that I have asked three times for her assistance. I told her about my dissatisfaction with the services and all she had was excuses. She told me it took so long for me to get my nails so; as if I was a nail tech. I asked her if she was going to give me some sort of discount for the lack of service I had received. All she did was tell me how much it was and asked me if I wanted to see it... Are you serious right now! When I asked if I could speak to a manager if she looks around. I asked if she was the manager and she hesitated and then said yes. I asked her why she set up and told me a lie to my face; she then said he is not here. I asked for her to write down the name of the three now text that assisted me today as well as the name and number for the manager. The number she provided ironically with the same number that the little girl was writing on a piece of paper saying it was her mom and dad's number. He the little girl then comes back to the front and begins asking me a bunch of questions which irritated me even more because I was ready to leave. I told the lady who is helping me that this is not a place of business for children, she didn't tells me that she's about to go home. She should have never been there and for her to sit and disrupt my service for over 30 minutes was unacceptable. I tried calling the number that was given to me on the paper, 682-558-6779. When I asked if I was speaking to the manager of the Lancaster Nail Bar, there was speaking in a different language, and then the phone hung up. When I attempted to call back, there was no answer. Someone needs to address the issues that I experienced today.