Happy Nails Altoona in Altoona, IA

First time here - very happy with my dip nails. Good selection on colors to choose from and staff was kind and welcoming

If I could rate this nail salon a 0/10 I would. DO NOT TAKE YOUR BUSINESS HERE. They tell you it'll be just a minute then 45 minutes to and hour LATER when you get up to leave they have time to fix ONE NAIL. Worst customer service I have ever witnessed. Can't even believe I wasted my time and money here on a pedicure.

went here today for a pedicure and it was the worst one I have ever receive. the guy that done my pedicure was so concerned ab answering the phone and doing other things that he got up many times during my pedicure to do those things. i did not get everything that was listed under the pedicure. After leaving this nail place my feet are still extremely rough and it looks like a child painted my toenail. i also didn't like how the guy just hung around me after I paid him waiting for a tip. I will never recommend this place or ever go back

The first time I came here (Sept 7th) I asked for ombré green nails. I picked out a color. They told us to take a pic of the color and number so I showed her that too. I told them the shape and showed the reference photo. She had told me the dip powder would be best to create the desired design so I agreed. I like dip powder :) Her application was good overall and it came out pretty spot on other than the fact that she didn't use the color I picked out and just did the reference. I had read previous reviews before coming here so I was scared to correct her. Came out nice, a little lumpy, but it lasted a whole month with no breakage. This was all on my natural nail too!

My second visit was a month later (Oct 6th) with a different girl. My nails from the first visit had grown out, but all intact. I asked for an ombré again with the same green I asked for previously, but with white tips and asked for the same natural shape I had previously. The green ended up being really white and light. You can't see green at all. The nail tech mentioned it after applying the first nail, but I kind of had hope it would darken. It didn't. That one was on me, but also it looks nothing like what I picked out? This set came out way lumpier than my first visit. You can tell in the photo if you look closely, but I could feel it. Also it came out pretty square and that combined with the lumps made it 10x worse for my hand shape. This set also broke my nails down bad. Didn't last as long as my first visit.

Anyway, this place isn't absolutely terrible, but I always came out feeling meh because it was never what I really asked for. Second visit was definitely worse though. Under my nails always felt crusty as well as along the sides. I don't know how my service would've changed had I corrected anything, but based on previous reviews, I wasn't willing to risk it. I don't come here anymore. Still on the hunt for a good spot.

If I could give zero stars I would. It was an absolute terrible experience from the get-go. When I first walked in I was barely even greeted and when I went to go pick out a color the girl stood over my shoulder glaring at me the whole time. It was so bad I contemplated leaving but I was there with a few friends and figured we should stay because we had an appointment and it was just right.  After I finally picked out a color I went and sat down waiting for them to tell me what chair to sit in for my pedicure, A woman from the back called up to me clear from the front to come back with her to sit down. When I first sat down I started to put my feet in the water and is way too hot and I was told multiple times to put my feet in and I let them know multiple times that it was way too hot.  It finally cooled down enough for me to finally use my feet in but they still never put any cool water in. Then when it got to the massage part of the pedicure my nail tech started using her nails and dug in while giving me a massage and that hurt so bad.  And the few times that I winced she finally would ease up because I think she realized that's what it was but she didn't ease up on the nails. Then when it came to the hot towels they were also quite warm but they were tolerable but it definitely could've been cooler normally when you go to put hot towels on somebody you cool them off a little bit before putting them straight on. I am an aesthetician so I deal with hot towels all the time.  After that she didn't even let the hot towel sit on for more than a minute and took them straight off and then went in with the hot stones. She didn't even let the stones cool off straight from the crockpot. I had to pull my leg completely away from her grasp to get her to stop. And she didn't even cool down the second one after me already having to pull my leg completely away. I still have a mark. Then when it came to the painting part she used her nails to scrape around my toes to get any paint off of my skin and when she did that I felt like I was getting cut by a knife. So bad to the point that it also left a mark. And the paint job wasn't that great either. And it was all fine I didn't even say anything until it came to the time to pay I walked out paying $130 for a horrible pedicure. I will never return and I will tell anybody that ever plans to go there my experience. This place should be shut down.