G Nails in Woodbury, MN

I haven't been here in a while - new owners I was really happy with Sue and Kelly - not a lot of upsell. Huge color selection, Sue really took her time and did a great job.

This shop 0 stars there is only 1 lady here in shop who understands no English I was a loyal customer who came her tipped well on this occasion I explained how to do my real nails lady who barely understood me called manager for me to explain how I wanted my nails done. she messed my nails up taking off fake nails and then had to cut my nails completely off stubby so she just painted over them a couple days go by the jell was peeling off which I paid extra for so I called up to g-nails for a redo or refund the manager kept hanging up on me when I physically went to the shop she said I would have to pay extra to get anything done she and the lady understanding no English we're very rude and disrespectful however before hand was quickly to take my money but not fix problem I will not be returning I would advise others to not support or get your nails done here G-nails in oakdale Minnesota garbage.

I hate to give bad reviews, but I was truly disappointed in the service at G Nails. I went in for a pedicure and gel manicure. At first glance, the salon looked clean and well-maintained. My pedicure was nice, with a long timed massage, but the polish they used was so incredibly old and thick that after 3+ hours of drying time with flip tops on, the second I put on other shoes the polish was ruined. The gel manicure was rushed. After getting halfway through the manicure, I was told the polish color I picked was not available. I was rushed to pick another color even though they didn't have one I wanted. Really, the reason for only 2 stars is due to cleanliness. The manicurist jumped back and forth between me and another customer seated right next to me (no covid-safe spacing here) without washing or sanitizing her hands in between us. Yuck. Unfortunately, I will not be back.

The only reason I'm giving this place a one star is because I couldn't post my review without giving a star first. Otherwise, I AM GIVING THIS PLACE ZERO STARS!! I called on my way over to see if they had any availability for walk-ins or whether I had to make an appointment. The girl on the phone asked what I wanted done, I told her I wanted both a mani and pedi. She told me to come in and that they had walk -in available. Less than 5 minutes later I arrived. I walked in and noticed there was one customer getting a pedicure and a total of 4 employees. The girl at the door looked back and asked another employee Something in their native language, she then told me they were "busy." I asked her are you sure? I just called and you told me you had walk-ins available. She continued to tell me they are busy. From my experiences with discrimination, it was clear to understand that she expected me to look a certain way, and that when she realized I was black they were suddenly "busy." I think it was very unfortunate that they were not able to help me because of my appearance, I was very unimpressed at their lack of customer service. She then changed her story and proceeded to tell me they'll do it for me. At this point I was no longer interested in giving them my business. I said no thank you and walked out. I will never return to this location and spend my money where I am not respected. And if you are a person of color I wouldn't either!!

Both experiences here were not good. The first time I got a gel manicure. The first nail she filed, she sliced open my pinky underneath my nail and proceeded to tell me I was fine. The shape of my nails were completely uneven and when I asked her to fix them she told me she needed to do the next appointment. The second time I received a gift card so I thought I would try a pedicure instead and paid for a more spendy pedicure. Although my nails looked decent, my "massage" was not good. The woman only rubbed the back my calves & I had to ask the woman to apply lotion as she tried rubbing my calves dry with the rocks & rubber gloves on. Will not go back to this salon.