Echelon Salon in Santa Clarita, CA

My teen son went in for a trim. He has been trying to grow his hair out for a while and told the stylist he wanted to clean it up a bit. He had really pretty medium curly hair and he thought it was getting messy so he decided to get a light snip to make it grow better. The woman (name starts with a J) he went to obviously doesn't know how to trim curly hair because she butchered his beautiful curls. Don't tell my son I said this because he might fall into deep depression but It looks horrible: like an unskilled child took some dull sewing scissors and lopped off their dolls hair. The hairstyle she gave him makes him look like Toadstool (from Mario) or like he's wearing a smashed wig version of a motorcycle helmet like, omg wtf? Careless & amateur quality. I could have done better, dull kitchen scissors, untrained and all. If you have curls do yourself a favor and go somewhere where people know how to cut your beautiful curly hair.

The ambiance is chill and my hair styles she is knowledgeable at hair. She is hard working and very mellow. Finally, I find my hair styles after many years here in Santa Clarita:)

TLDR: IF YOU DONT KNOW HOW TO DO SOMETHING JUST SAY YOU DONT. Please be an advocate for your client. This review is not for Angie. I went to Angie for 5+ years with maintaining blonde/silver hair. She is AMAZING & I can't recommend her enough as she not only cares about her clients' vision for their hair but also cares about your hair health! I had to discontinue my appointments with Angie due to her responsibilities outside the salon (Miss you angie!). There are 2 hairstylist that i was recommended in the meantime, Jenny & Nikki. At this time my hair was very grey & very long. I wanted to go lighter. My first appointment was with Nikki in October 2019. I am so beyond disappointed with how incompetent & lack of awareness I've experienced as a client. I wanted to tone my hair to go LIGHTER & even showed a reference picture that she asked for. By the end of the session my hair was BROWN. I told her this was not what I had asked for & she insisted it was. I'll attach a before & after picture taken in the same week (AM I BLIND OR??? CAUSE THAT IS NOT LIGHTER THAN GREY). So she toned it again & it became even darker! Trying to convince me that this is what I wanted!! She said she would fix it again but I would still have to pay the 300$ for the service. I am baffled. So much of MY MONEY gone to waste after 5+ years trying to get to the stage of blonde I was at. Being blonde is a process nor is it cheap & she ruined that. She didn't even seem sympathetic & I assumed she would understand given that she's uh.. a hairstylist!! I ended up paying for the service & Angie had to fix it as much as she could (bless your heart). Not to mention when I came back that day, Nikki was there & did not apologize to me at all. A sincere apology could've gone a long way but ignoring me burned a hole in her professionalism. My 2nd appointment was with Jenny. At this point my hair is yellow blonde & I wanted to tone it on the cooler lighter side. She did ask if I wanted to add olaplex for 100$ more but I said no (I have the same product at home for more than half of that w my license in the service industry). Saying no doesn't mean for my hair to start shredding off in the sink right then & there. She kept asking me "so how long have you been blonde for?" several times as I would reply "5+ years".I've been very blonde for quite some time & I try to keep up with my hair health as best as I can. She didn't even tell me my hair was breaking off until I started noticing it as I got home. Girl, you over processed my hair w bleach. Please if you've made a mistake, let your client know!! Be an advocate for your client! By June 2020, my crown had broken off. It was about 2 inches long. A mullet y'all. I resorted to buying lacefront wigs in the meantime for it to grow. I was embarrassed & incredibly sad that my time & money had gone to waste. What I'm really disappointed about is that both of them didn't notify me, THEIR CLIENT, & take accountability, let alone acknowledge their mistake. It appears that you cared about making a quick buck regardless of the longevity of your client's hair. It has taken me up until now (Feb 2022 almost 2 freaking years) to get my hair back to an even length to my chest. It was unnecessary for all that I had to go through (more salon visits, extensions, etc.) if only they were honest or paid attention to their client. I take pride in my hair & going to a professional hair salon I shouldn't have to expect anything less w the price I'm paying. Take accountability.

Nikki you meet me expectations. M so glad I got the exact hair cut that I want.I highly recommend Nikki to everyone. Thankuu so much. I will see you again. You are my life time hair stylist.

Jayleigh is an intuitive stylist with the added benefit of being an absolute joy! I moved here a couple of years ago and struggled to find a stylist who was on my wavelength and willing to go with my creative color requests. The cut is also top notch and I always receive compliments on my hair, even several weeks after getting it done. Jayleigh is fantastic!