Tresses Salon in Santa Clarita, CA

They forgot about my appointment and then proceeded to tell me that they'd call me afterwards to sort out a new one. I texted them after the call ended asking them where their new address was and they never responded. Never called back either. Customer service isn't great, to say the least.

After reading a few reviews, I disagree, I don't feel that Tresses is dirty or Racist. I do feel, however, that the owner, Beth is a princess, she definitely feels like she's better than most. She does good coloring, cuts and styling. She does not skimp on product. I was very offended when I heard, more than once, that she does her "Slum shopping in Canyon Country." I live in Canyon Country, on 5 acres and have a beautiful home. Not once did I tell her that her 5000 square foot lot was less than mine. She made sure that her clients knew how much better she is than them. Even if they were from Valencia, she would find a way to be better than them. I still go to Beth, I just plug my ears and don't listen to her High School Drama. Her daughter acts more mature than her!

Was looking for a last minute (1-2 day notice) haircut appointment for my teenage daughter. Beth responded same day with an availability for the following day. Her cut was great. The 5 stars was for offering to come back and meet us to curl my daughters hair for her school photo that evening. The haircut was too easy in the day for the curl to hold. We couldn't fit in the additional styling - BUT WHAT SERVICE. She wears a mask, shield, and gloves. She put an extra towel over my daughters mask as she shampooed her hair. All precautions I appreciate. She puts a lot of thought and planning into her business. I will be back:)

I send my girls here whenever they need a hair tune up. Beth is super sweet and always takes care of them.

Another 5 star review for Tresses. Tresses' owner, Beth, has done an outstanding job during Covid to maintain an environment where I feel safe and welcomed. I've been going to Tresses for over 15 years, and Beth always goes out of her way to greet not only her clients, but everyone's clients. I appreciate that she's been in compliance with every health regulation. In my opinion she has set the standard for how a salon should be run. Thank you, Beth, for all your hard work during this pandemic!