Diva Nails Harvester in St Charles, MO

The guy is very rude . When I said I wanted a fill in he was all good but then after sitting in a chair and I did say I just need to remove my fake nails he had a rude behavior just go there . Very rude and as if I'm some homeless and they are removing it for free . Never would prefer again

After 3 issues, we will never return. The first occurrence my daughter's toe nail got nicked in removing gel with sander and she got cellulitis. My daughter is autistic so I did chalk it up to her being a little fidgety from the sound of the sander. Next visit I got cellulitis in my big toe from the nail tech cutting inside of my cuticle area and the toe. I was on antibiotics for 10 days. When I discussed it with the male in charge he acted like this is a normal occurrence. No apologies! We tried one more time and this time a different nail tech did my feet and cut the side of my big toe when removing a callus. We will never return from these issues and lack of professionalism.

not the color i wanted, or the length and when i said something i was ignored. also they aren't even straight! i went with a friend and same thing happened to her! i even heard my friend ask the nail lady if she could cut them shorter and she said no, then proceeded to make fun of her for how long they where when we went to pay.. 0/10 service find some place else, i didn't even tip them.

Been to this salon several times since moving nearby. I always call for an appointment, I'm always on time, I always tip generously, and I always have to wait. I continued to go because of the location and since I'm retired, I had the time. BUT on this last visit 12/23, I called, asked for a polish change, cut and reshape of my acrylic nails. I had just had them done the week before but, realized they were too long. I waited for 1 hour and 12 min. Three ladies came in after me and were seated within a few minutes. It's not the first time this has happened. Finally, the owner said something (in their language) to the young technician, and I could tell she didn't want to do my nails. Wish I had a pic of her expression while she was servicing me (frown). she was so quick and didn't bother to completely remove all of the old polish, just painted right on top of it). Also, since going, I have observed the owner. I find that he is not friendly to me or any person of color that walks in. Anyone else, he will greet you hello and ask how he can help. Nor for sure what I've done to be treated in an unwelcoming way, but I won't be back. btw, my bill was $30 and I still gave a tip.

If I could give different stars for the different parts, then I'd break it down like this....my service provider Cindy did an outstanding pedicure.  5 stars.  cleanliness 4 stars.  However, here's the reason they get 1 star.  They offer you a card that gives you the pedicure menu.  I chose a $33 pedicure with gel polish. My niece got a $16 manicure with gel polish.  I know there's an additional charge for gel polish. I'm pretty certain the card says $3 but I can't be 100% certain.  But experience in getting pedicures for years with gel polish at other salons AND the fact that I owned a spa I know that the average upcharge is $3-5. I tipped in cash.  I challenged my bill of $82 for services and at that time was told to scan th QR code that would tell me the upcharge was $15!! Per person!  One bottle of top of the line gel polish costs $16. They do not use premium polish so my guess is their cost is much lower. But assuming they did pay $16....you get a minimum of 30 polishes from one bottle so do the math! They are making a profit of $450+ per bottle of polish! I am all about a business making an honest profit but not at the sake of raping the customer and certainly not by hiding a huge up charge like that until the cash out.  The spa owner was immediately defensive and quite rude to me when I questioned the charge. This tells me he's had this conversation many times with other shocked customers.  I will not return to this business and I highly recommend that others do not support a business that treats valued customers like this.  It's criminal!