Benefit Cosmetics BrowBar in Lake Stevens, WA

Rocky did an amazing job on my hair, perfectly blended highlights, no breakage, good lift, and perfect tone! Highly recommend and will be returning:)

I am very disappointed in the Lake Stevens Ulta. My friends and I were treated as if we were stealing.... as someone who loves coming to ulta it was unfortunate that my friends and I got stereotyped in a store we love to splurge at. Very sad that they were also all white women, nothing new at Lake Stevens.

Had a balayage, cut and olaplex treatment with Justine today. I have to say that her balayage work was the best that I ever had - the color is so much better than I expected! I am extremely happy with Justine's work. She also gave me a nice haircut.... And she's easy to talk with!! Just a really great experience!!! A huge "Thank You" to Justine!!!

I messed up BIG time in getting my haircut at the Ulta in Lake Stevens, WA. My gut was telling me to just go to my normal lady. But this Ulta is 5 minutes away from me and the stylist, Justine, said she was really good with haircuts. I trusted her. I told her I wanted the bare minimum and she suggested about 2 inches cut. She showed me what she was going to cut off the ends, and it looked closer to 1.5 inches. After the cut, I told her it looked way shorter and she told me that's what V cuts do. I know what V cuts look like because I've had that cut for majority of my life. She did NOT cut 1.5 inches to 2 inches. She cut a good 3-4 inches off. My hair grows at a very slow pace and I've been working on getting my hair really long. I have OCD with my hair and I'm very attached to it. Not only did she cut way more than I was okay with, the layers are not even on both sides. One side has a layer ending at my chin, the other side is half way down my neck. I asked for a LONG shag cut, I've showed pictures, and what I got looks to be long layers all bundled at the very bottom layer. So...my hair honestly looks like it was cut to one straight length. I have had multiple panic attacks because of this and I'm shaking right now just typing this up. I can't get my hair fixed by my lady til next week and I'm ready to just chop all my hair off. I paid $75 for the service and a $15 tip. The way she styled my hair after the cut made my hair look decent, but once I got home and washed my hair and styled it how I do, I can clearly see how much I hate my hair and I hate myself for not trusting my gut and just going to the hairstylist that I trust. Also, I've shared my horror stories with Justine and she said she understands my OCD with my hair. I just wasted $90 on a haircut that I absolutely hate and have to go pay another $75 to get it fixed so it's at least bearable until my hair can grow back to the length that I had it. Nothing on Justine as a person. She was very nice and fun to talk with, but I don't see myself returning for another service.

Huge thank you to ultras staff the other day for helping me. Both employees were extremely professional, knowledgeable and well put together. (Standards in customer service is a lost art it seems these days) After moving back from Scottsdale & between colorings, decided to stop into Ulta and I'm so glad I did. Thank you again!!