Alice Nail in Mohegan Lake, NY

I shouldn't have to even give this place a star. Worst experience ever!! From the moment I sat down with Andy he kept saying I should've made an appointment, several times, because they were so busy. No one was there!!!! In between he did have to touch up another woman's nails and that's okay. But he was all stressed it and. breathing heavily which made me uncomfortable. Also, in between he went in the back and came out chewing all over me while continuing to work. SO GROSS!!!! But my biggest complaint was the nails!!!! They looked like shit! I asked him. To fix a couple and he got aggravated!!!! Literally the worst nail full in I've ever had and I've been getting my nails done for 35 years!!!! As someone else mentioned he ripped off the broken nail with a business card!!!!! I cannot say enough but to STAY AWAY!!!!

I have been going to Alice Nails for years, and always find the service exceptional! They are very flexible, even if I show up without an appointment. The staff is friendly and professional; the pedicure and gel manicure services are the best! I would recommend this salon to anyone!

I've been going to this place for the past 5 years but this year they changed management and the people and head manager are all about the money! I ask for a pedicure and they wanted to talk me into the more expensive type of pedicure, and again, I had to tell them just a plain pedicure. The girl that did my toes cut me and my toe started to bleed, so instead of stopping the bleeding, she immediately put that foot back in the water. There was still blood on the towel. After she finished, the boss/manager told me its 28 plus 5 dollars extra for the girl having to use the grinder on my toes? Then he ask me after he charged me 33.00, he said no tip for the girl? I said NO, AFTER SHE CUT MY TOE I ASKED HIM???

Very unprofessional and only concerned about money, they never care about customers ... very bad experience! And they are not cheap

I have usually gone to Lina's or One Up to get my nails done, but I went to get my UV gel nails removed here because the online price said only $8. It was a Sunday morning and the guy made me wait about 10 min and said it was $10 ($2 more, no big deal). Then, he electrically filed down the top of my nails, telling me that it won't come off by soaking them in acetone (when I've had it done this way before, so I was suspicious). I said "ow" once, so he switched to using a metro card to pry under the gel, telling me if it hurts to let him know. 3 nails in, it did so I let him know like he told me to do. He then stopped and said I would just have to cut them myself and let them grow out, or go back to Lina's nail salon to have them removed. At that point, he had only worked on 1 hand, which was already cut and filed in every direction. He then stood up, and went back to the person he was working on before me. Had I known he would have completely messed up an entire hand, I would have never gone in because my nails looked as perfect as they did on day 1 when I walked in (which he even complimented me on), but they were just too long after having them on for a month, so I wanted my natural nails back. But after letting him work on my nails, I was left with a complete hack job. I could not believe he let me walk out that way! It looked absolutely DISGUSTING! I will NEVER go back there again. And don't recommend them to ANYONE. Other salons in the area are infinitely better and much less pricey.