VTNAILS in Shelby Township, MI

This place is awful. I went in for an Acrylic fill it's regular nail polish and the girl at the front obviously didn't tell the nail tech. She had me pick from a color selection for dip powder, then when the man brought the color over I said I want just regular polish. He then thought I meant shellac and didn't understand I wanted regular polish. He was getting frustrated with me and no one else in the salon that worked there helped us at all. Half way through my fill, he organized his drawer. My nails weren't drying or waiting to be ready to paint or anything, he just decided to organize his nail files and cotton and such. I watched the clock and he organized for 7 minutes before getting back to my nails. When he painted them, he didn't turn a fan on so the paint never dried in between coats so the paint is streaky. All in all, $18 for an awful service isn't a bad price. But I will never go back and wish i would've paid a little more to get a better service.

If I could give this place no stars I would. The nail tech I had was an older gentleman, he rushed through my nails, which you can tell in the pictures. It looks like a 5 year old did them. I got shellac and it started to peel the second day of getting them done. I called and asked for them to fix them, which the owner was hesitant, but agreed and she told me she would do them. I showed up to my appointment the next day, and she was rude and told me she wasn't doing them the same guy was!!! At this point I was just mad. I wasn't going to complain anymore, just get my nails fixed and get out of this dirty place. Yes, it was dirty as all can be. After he was done, the edges still looked like shit. Well fast forward to 3 days, my nails are chipped yet again. Don't waste your time or money at this place. They don't have certified technicians and you will regret it the second you leave.

I went for a pedicure and dip manicure the other day. I had some work done on my toe recently so I told the lady I dont want polish on my toes, just clean them up. So she did and then I told her i wanted a dip manicure. I asked her 2 times if she was going to fix up my cuticles and she kept saying yes but she never did. Finally i asked her a third time that i wanted them soaked and cut away and she said oh im sorry I misunderstood but i was on a time crunch and didnt have time for her to remove the work she has done to do what I wanted. When i went to pay, it was $70!!!!!! For a pedicure with NO polish, manicure without cuticles removed or lotion or a hot towel! HORRIBLE! Horrible. I didn't leave a tip. Unacceptable.

Absolutely terrible, my nails only lasted ONE DAY! They also make up different prices each time. AND they always ask for cash??? Are they trying to avoid taxes??? Elizabeth Warren will get them!! And dirty - I watch the woman before me getting her nails done and then I watch them use the same EXACT tools on the next woman's nails! Wht if the one had nail fungus??? now I would get that fungus on my nails too! Vanessa seems all nice at first, but when I approached her of why my nails chipped in one day - -she told me it was my fault!!! I didn't do anything to them to chip them. She then accused me of lying to her! I told her that she was lying and for that she was going to choke on her next Vietnamese meal - -probably her dog!! I saw another reviewer spoke of her bank statement and being charged something more than what you signed for, I had the same issue too! Then they try to pretend they do not understand me and act like they don't speak English. Well they sure know how to tell someone who much it costs!! My advice -RUN, RUN, RUN, RUN as fast as you can and never go back.!!!!

Absolutely terrible, my nails did not last, they make up prices and they tell you to come in at certain time, but you always have to wait, (sometimes they are just eating in the back) the owner sneezes all over stuff, it is gross. I'm with some of the other reviews this place is horrible. And another reviewer spoke of her bank statement and being charged something more than what you signed for, I had the same issue-- it is funny when that happened they act like they don't understand English but trust me, they do -- but she acted like she had no idea what I was talking about and just kept saying .."no, no, we no do that" I had my receipt but it turned into an argument and I was told "you should pay cash" (yeah, right, can you say tax evasion?)