VIVA Hair Studio in Las Vegas, NV

Unfortunately I had a bad experience here! I was very clear what I was looking for and  she completely understand me. Once she finishes, she told that my hair color will change a little bit after couple washes, I give her the benefit of the doubt but it was the complete opposite it. I contacted her and She texted me back a week later telling me that if I wanted to go back and of course I said yes. Long story short she has not be able to respond my last two messages it's been a month already and my hair looks awful! Make sure Karla does a better job with you guys!

I wasn't going to leave a bad review because the owner and I came to terms regarding my bad experience with the stylist Victor but I'm just beyond upset with the turn out. I just moved from CA a couple months ago and I was looking forward to finding a new stylist that can work with my hair. I specifically asked the receptionist who booked my hair cut and color to put me with someone who is experienced with cutting curly hair (this was my main concern). Anyone who has curly hair knows if they cut your hair too short it's only going to scrunch up and make you look like a mushroom!
I came in for a consult with Victor and voiced all my concerns. I was happy to hear he had time to do both services that same day. He began by cutting my hair dry, as he recommended would be best to maintain the length and boy when I tell you he messed my hair up bad!! It was uneven and looked so choppy. Keep in mind I couldn't tell before I left the salon because he curled my hair with the curling iron. Not until the next day I straightened it and saw what was the most disastrous hair cut I've had by far! I was beyond upset that I trusted these people with my hair only to be treated like a Guinea pig. This stylist had only been working at this salon two months and clearly had no experience cutting curly hair. My hair grows so slow too!!
I got in contact with the owner and she agreed it was only fair to reimburse me for the cut. She also offered to fix my hair cut but I declined as I didn't feel comfortable with anyone in that salon laying another finger on my hair. That same day I called up my previous stylist and booked the soonest appt available. I flew to LA only for my stylist to break the bad news to me and tell me I can't get anything other than a solid base color for years to come until my hair grows out. He also had to cut my hair a lot shorter than I would like. It is currently shoulder length straightened and I'm afraid to see how it will look curly when I wash my hair, which will lead me to continue to straighten my hair more often that I would like leading to further heat damage.
Again I'm never one to post a bad review but this is just unacceptable. I just want to save anyone who is thinking about booking an appt here some time, money and stress. I am so bummed, I was looking forward to getting my hair done walking out feeling good about myself.  
I also don't want to take away from the stylists rep, I understand everyone has to start somewhere but the salon also has to be held accountable. There should be some sort of training process to ensure the stylist knows what he or she is doing instead of having them experiment on clients. I legit feel like I was their Guinea pig! I'm disappointed by the work that was done and the years I've lost growing out my hair and now unable to highlight my hair. What a disaster!! This sucks and I wish this on no one looking to get amazing results.

Amanda is awesome! Go see her if you have any questions or need some inspiration on something new to do. She helped get my hair back better than ever and is very talented! One of the best cuts & colors I've had in a long time. Will only be going back to her moving forward! Thanks girl!

LOVE VIVA! I've come to this salon to see Geri and she blows me away, every single time! She takes the time to listen to what you want, her professionalism and honesty really make the visit so enjoyable. The vibe she sets has you leaving there feeling your best. 10/10 would definitely recommend!

Geri is the best stylist!!! Thank you for making me look soooo damn good. I'll be back.