Universal Nail Studio in Mount Joy, PA

Came with my family for pedicures (4). Called for a same day appt and they were able to accommodate us quickly. I was very happy with my pedicure. The salon was busy but they took their time with each of us. Great job! I don't live locally but if I did, I'd be back!

I get pedicures on the regular. My schedule is all over the place and since my friend and I usually try to go together, its often difficult to find two appointments at the same time. Unfortunately, our schedules didn't align this week and I was on my own. I had other obligations Tuesday but was able to carve out a little time. I really wanted to get my toes done before a trip this weekend. Randomly I googled and called salons in my area and beyond. Only one, Universal, was able to accommodate my pocket of time. I literally knew nothing about them as I didn't even check Yelp reviews, so I was going in blindly. It was easy to find and near my house, housed in the same shopping center as the Giant in Mt Joy. Prices were in line with other places. A regular pedicure (one of three pedicure options they offered) was $28. Every service gives a $1 discount if paying cash. I was treated by an older lady named Noon who definitely is a free spirit. She has a great personality and is hilarious. I enjoyed chatting with her as much as I liked my pedicure. It was like hanging out with an old friend, even though we just met. One thing you should know about Noon is she has magic hands - like for reals! Her foot massage was DA BEST EVER!!! I joked with her that I would pay her to do just that - to which she replied jokingly "you can't afford me"! Aside from that amazing foot rub (which really was all that) she did a fantastic job on my feet. My polish is perfect, soles and heels smooth and refreshed. I'll definitely be back! One thing I really liked about this salon is the owner Ben is there at the first station. He answers the phone and makes all the appointments. Aside from Noon and Ben another employee was there. They acted like one big happy family who really worked together well as team and were happy in their jobs They also all spoke English, to customers and to each other, so there was no wondering if they were talking smack about your feet behind your back. If I had to say something negative it would be that the overall feel of the salon is very generic and not aesthetically pleasing to look at. Not that it's a huge deal, but the decor could be amped up a notch to give it some personality and a spa feeling to provide a more relaxing experience. It is a rather large retail space, with 11 nail stations and 10 pedicure bowls. Noon provided me with a loyalty card, take it to every appt to earn a free gift. Ask for one if they don't offer. Also while they "may" accept walk-ins, appts are highly recommended and given priority. The phone rang the entire time I was there, so they seem to have plenty of loyal clientele. See you soon Noon!

This is honestly the worst nail place i've ever been to. The guy who did my nails put all of them on crooked so he had to spend over an hour reshaping. None of my nails were proportionate and he had to keep asking me what to do like it was his first day. Extremely rude at one point told me to stop talking. They leave your pedicure streaky and not coated if you don't choose gel. Upcharged me 20 dollars for his mistakes. Never go here.

Been going to here for years. Ben and his team are simply the best!!! There really is no other nail salon like it. The service is impeccable and consistent. I truly feel like I can go to anyone and get what I want. Disclaimer, I primarily get pedicures. That being said I like that they have different pedicure options. Most places only offer the basic pedicure. I recommend the deluxe I think it is with the paraffin dip. Makes your feet like new!!!!

I've been coming to Universal since they opened. I love Been and his staff. He is always very accommodating to those who are loyal customers and who are punctuatal. It's very hard to keep things moving when people can't seem to show up for their appointments on time without at least calling to let him know they're running late. I've seen this happen many many times and the customers get mad if he gives their spot away or the techs have to rush to get them done on time but in my opinion that's what you get if you're late. I used to get gel pink/white done on my nails but decided to give my nails a break for a while but I still do pedis. Usually KimKim does them for me and he's great. He's social and we always find something to chat about. All of his staff are very friendly and they all does English to each other when customers are present so nobody feels awkward. I highly recommend the spa pedi and the massage chairs are awesome. I also like that you are offered a choice of beverage while you get a pedicure, including wine! Tip:. If you are a bridal party he will let you bring snacks and adult beverages while everyone gets their nails/toes done