The SALON by InStyle Inside JCPenney in Middletown, NY

JCP should be renamed CCP because 99.9% of their products are made by Uighur slaves in concentration camps in China. And beware of their mattresses - they are not NEW, they are refurbished. Who knows who died in them before they added formaldehyde to 'clean' them out. I know. I purchased a Sealy mattress on sale from them that flattened in 1 week and the odor nearly killed my kitten causing feline asthma. I sued in court and won $3,000. Yet, getting that $3,000 from JCP is just like getting my tax dollars back from the Ukraine before they're money laundered and brought back to the US spanking new to a select elite - and that ain't us! Just keep away from JCP-CCP and I guarantee you'll have a better quality of life.

It's great to see this store up and running still, followed by the other closet in Danbury, in terms of the Hudson Valley. Well maintained on the sales floor with no issues to me with recovery, well cleaned and stocked. Retail doesn't seem to be the same as it use to be, as not too many sales associates are on the floor, and finding assistance can be a side hassle. I was happy to see one employee ask how we were doing and need any help, and said no thank you. Things could be improved slightly, but anything for great manners goes a long way. The location is okay for the most part.

There's a disgruntled old lady that works in the children's department that is absolutely miserable and gives horrible customer service. I observed her even telling a single dad buying clothes for his toddler daughter that he couldn't take her to the dressing room..other than myself and my wife there were no other customers. I'm not sure who this lady reports to..but I do see a lawsuit coming in the near future..Especially if this is a representation of JC Penny...

The hair dresser gave my son the worst hair cut ever as you can clearly see in the photos. Not to mention the lady was eating sardines while doing his hair and she was licking her fingers and touching my kids hair. Another red flag was she stopped mid hair cut to cut her toe tails because they were "itchy" so then she finished and she made me pay $65 and wouldn't give me a refund.

Horrible service, I ordered a mattress that was suppose to be delivered feb 23. After 5 calls to both jcpenney and Ryder delivery and hours on the phone, I was told yesterday, a month later they would call to schedule for March 24th, it's 4pm still no call March 23rd. Some of the agents were ok, but Jennifer at JCP cust service and Sarah at Ryder acted like they could care less...very disappointed and will not be using them again and will cancel my card once I pay off the mattress purchase, if and when I finally get it.