The Nail Den (Appointments Only) in Bossier City, LA

I started going to Jesilyn about 3 months ago and it has completely changed my self-care routine. I could look bad in every way, BUT if my nails are cute, I KNOW I'm still a baddie. Jesilyn transitioned me from Dip to Builder in a Bottle (BIAB), SO much better for my nails, and VERY durable. THEN my most recent visit I started getting my feet done by Cassie (because baby they needed WORK), and she helped me come up with a game plan for how we can improve them, and gave me the BEST heel care I've ever gotten. I LOVE this place, so glad I was referred here. Definitely feel more like family than just a client.

Caneshia did such a great job with my nails! I was greeted when I arrived and immediately seated to prepare for my acrylic soak off. She was very timely and also did some education to teach me about my nails. The music was great and it was very clean and sterilized. Her design skills are great and she is honest about what she can and can't do (but trust me, she can do a lot!). All in all, it was a great service.

I go to Caneisha and she has never let me down! Love the atmosphere of the salon and the other ladies in there too!!

This place tends to catch you a bit off guard. The person doing my girlfriend's nails kept getting upset with her since she has really long fingers and the UV light used to cure the gel nail polish was not deep enough for her. After a bit of frustration we found a workaround, but please stop blaming a person because they fall outside what you consider "the norm" as far as body proportions are concerned the comments by the nail tech left her quite upset.

First time here and I chose this place based on the reviews. To say I was highly disappointed is an understatement. When you walk in there is no waiting area for your to sit, so if the previous appointment is not complete, you just have to stand there. My nail technician didn't even greet me- she just point to a chair and was like over there. She barely spoke to me while I got my pedicure done. She did not ask me any qualifying questions. In fact, I had to stop her because I watched her open a box of latex gloves and I am allergic to latex. And guess what- the salon was out of latex free gloves. But I can be flexible, let's make a plan and figure it out.

My disappointment came when before I booked my appointment, there is a huge questionnaire to fill out and asks you if this is for a special event, do you have concerns, etc. well I put that this was for my baby shower and I would like help figuring out a nail design that worked well. NONE OF IT WAS READ BECAUSE MY TECHNICIAN DIDNT EVEN REALIZE I WAS PREGNANT until literally after she finished my manicure and painted my nails. To which her reply was, haha j probably shouldn't have massaged you legs since you are pregnant.

I was over it at the point where she told me to pick a color, did not follow my request to help me, and I picked this color. Now the bottle is called purple flower, so I was expecting it to be a nice purple. Nope- that's pink. And the technician was like oh that dried a lot lighter than a purple, huh!

Cherry on top is less than 2 hours later, one of my nails has already peeled. I am so furious! That is $40 down the drain for mediocre service at a place that had really high ratings. Maybe I picked the wrong technician, but I know I will not be going back.

Additionally, in terms of COVID precautions- there are none. My technician didn't wear her mask correctly the entire appointment, no one had gloves on and even if they did they aren't latex free (beware), no equal sitting room, no hand sanitizer, and there were atleast three appointments for other techs that came in and there was no sanitizing between.

The only reason this place isn't getting 1 star rating is because my pedicure (despite it being rushed) turned out nice. Now I have to figure out how to remove $40 worth of gel nail polish before my baby shower tomorrow.