Salon Europa in Flat Rock, MI

My boyfriend came in for a perm, great outcome great service, the owner was super sweet, very friendly, so talkative. This was our first time there and i felt like i've been coming here for years. She offered me to play air hockey something to eat and drink, and She even gave me a whole thing of roses! best thing about this place id there dog, beautiful , sweetheart so nice . 10 out of 10 place !

I flew from Florida to Michigan to get my hair done by the stylist ive been getting it done by for 7 years now... 1. For a wedding im attending next weekend, and 2 because in Florida they charge $300+ and i have short hair... Normally Melissa got my hair on point of what i asked. I went in to this salon blonde with some orange and i showed her picture (below) of what i wanted done, she told me that she will get me as close as possible. When she was putting dark in my hair i told her i didn't want any dark in my hair she said no worries its just ash tone to make it how you want it... and that dont i "trust" her... when she was washing my hair i told her it definitely looked to dark. She told me wet hair lies, once done blowdrying it she told me that it looks great and that she loved it.( i said it was darker than what i wanted) she then said she had to "color correct it" she NEVER NOT 1 TIME said she wasn't going to be able to get anywhere close to what i wanted... If she would have told me i would have told her that i wanted something different like blonde in general because I wanted to stay blonde and work towards icy blonde... and I really wanted to be icy white blonde for the wedding, i never wanted to go dark and in fact I've been trying to go blonde and i was almost finally to blonde, I looked at it and i started crying because it was NOTHING like what i asked for.. actually it was far from it. After making an appointment for December she then texted me hours after and said she was no longer able to do my hair because i stressed her out and that she takes pride in her work... well if she takes pride in her work why didnt she apologize for making me dark.. insted she just kept saying "i like it" " it looks good on you" she even took me outsidw to show me that it was lighter outside and said it will light up with a couple of washes.... I don't care if it looks good on me or if she likes it... its my head and my hair and i didnt like it.. she should have offered a refund when she said she cant do my hair anymore, or better yet should have offered to FIX my hair without charge because she did not do what i asked. I've spoken to multiple people who have done are are still doing hair and they said "she should have never added dark because you want icy blonde" and " I don't understand why she made you so dark".... Im so beyond upset and the fact she did NOT take accountability and just decided to take the easy way out by saying she can no longer do my hair was absolutely WRONG of her. Honestly I would have been okay with an apology and a I'll fix it for you and then we need to part ways but instead she just said I stressed her out ( all because I told her my feelings and because I was in tears) which should have been completely understandable because it is NOTHING like what I asked for.... Im so disappointed and this was an absolute disaster!! I can NOT recommend anymore, Because going to her for 7 years of going to her she will apparently not listen what you want apparently she takes to much pride and decideds to do whatever she wants. 100% disappointing and now I have to spend another probably $200-$300 to get it fixed and at that point I should have just spent the $300+ dollars here in Florida and got exactly what I was asking for instead of paying for an $80 flight and $185 for her to mess my hair up.

Thank you Faith for directing clients to me. I am officially at Marlos Cutting Crew which is also located in Flat Rock! If you were a client I didn't get in touch with prior to leaving I apologize and encourage you to call and make your appointment today - we run specials, new client promos and referral promos as well. Kristin Danielle is also gone from the salon and has moved her clients to Via Bella - For all of her clients I wanted to give you a heads up as well since she couldn't get in contact with everyone. So if you have been calling salon europa only to be told lies such as "she is on leave" or "she is on vacation" these things are untrue and you need to make your appointment at Via Bella Salon Europa has not kept the same stylists in the years they have been open. Be careful what you pay for there as well. The shampoo is cheap (suave type) shampoo anyone can buy at Sallys. The deep conditioners you pay $15 for are nothing more then cheap regular conditioner. They use cheap sally developers, not redken developers for their colors that is why they do not come out true to swatch.

My daughter who has never really had a haircut besides a trim here and there decided it was time for a new cut to enter into high school. We made an appointment with Natalie. When we got there ON TIME, the lady at the desk said Natalie just took a walk-in and will be with us shortly, she is blow-drying the customers hair now. I looked, it was short hair so I thought "how long can that take?" 30 MINUTES later, I can't believe she is still blow-drying the same lady's hair!! I started to get angry and talking rather loudly and complaining about how we made an appointment and we still had to wait longer than any other walk-in hair salon. Finally, my daughter got called into the "booth" to get her hair cut. It took this lady LESS than 30 minutes to wash, cut and blow-dry my daughter's hair. She made choppy cuts and my daughter was not happy at all. I would never recommend this place to anyone and have thus far told people of our experience. Very sad indeed.

I LOVE this salon. I don't get my hair cut often but when I do I always went here. They would do a fantastic job and I always loved my hair. I got my eyebrows done here once (it was my first time getting them done!) and it was $9. The salon is very nice inside and has a nice sitting area. I would still go here but I moved :(