Pronails & Spa in Cumberland, RI

I had a terrible time at Pro Nails and Spa. I had the worst service I've ever had at a nail salon before here. Called in to see if they had any availability for two pedicures and they said yes. My mom and I were trying to have a relaxing afternoon together. I waited in the water for over 30 minutes for someone to come over. No one checked on me or anything. The water began to be cold at 15-20 minutes and I kindly spoke up. I was already getting slightly irritated but let it go. I waited even longer afterward which only made matters worse. An older lady finally started on my nails and was taking quite a bit of time. Normally  I'm fine with this if the work is precise. However, I was left with peeling skin on my toes that was left unmanaged. A male worker and a younger female both had to continue my nails. I was extremely uncomfortable when the older lady was staring at my feet while they both worked. The other lady gave me attitude when I spoke up about my experience. She belittled me and spoke to me like a child about my toes! I usually never say anything or complain but I can't let this go unnoticed. If they could not manage two pedicures, they should have not said yes to us on the phone. First and last time I will ever go to this place. I am extremely unhappy and disappointed. Do not recommend at all. They never apologized for the wait and were extremely unkind.

I love getting self care and time to myself. They do a great job with my gel nails. My schedule is never the same and they always do their best to take walk ins.

I love this nail salon. I have only gotten dip (natural nails) but they've turned out exactly how I wanted them each time. No bumps, so smooth and even. They last a while. No chips or breaks - I get them done every 3 weeks just because of growth.
This salon isn't the fanciest salon around but they accommodate you any time and do a great job. They are definitely my go to now!

I got there 10 minutes before it opened(9am)  on a Saturday. she took me right away. But started rushing as soon as the crowd started coming in. She put 3 coats on my nails one after the other without drying in between. I was there for TWO hours for a POLISH CHANGE on my toes and hands. Most of that time spent under the dryer. Needless to say they never dried and when I went home to shower at 1 o'clock.... all of the polish washed off with the water. I typically do my nails myself but went here because I had a wedding that night. What a waste of time. so disappointed. But you know what they say, want something don't right do it yourself.

Absolute trash. So first off she said she would be ready by 1020 and did not start until 11. It was my sister and I doing acrylics and she did both of our nails but kept switching back and fourth. She shaped and prepped and all of that ( kind of crooked but that's whatever) and then she painted them. When our nails were drying she started another girls nails ( so now she's doing all 3 of us) and she takes the girls old nails off adds tips and shapes completely (so we waiting about 15 minutes for that) then she does my sisters designs which were flowers and a little  sloppy but she kept complaining that my sisters nails were too small for the design (mind you the girls nails in the picture she was showing are almost the same size) So that got done and then she went to do my design of flowers and let me tell you it took her like 30 seconds to do 4 nails and they look so messy but whatever i can get over that. then we wait for our nails to dry before the top coat while she is doing the other lady's nails picking the dip color and all of that taking forever once again. Apparently i banged my nail in the 10 minutes she was gone and so she goes to put the clear coat and tells me i messed it up and if i messed it up again she was going to k*ll herself. Then she puts on my clear coat and I let it dry. After it dries i noticed that the purple from the design must have gotten on the clear coat and transferred onto my white nail and there is literally a piece of brush in my nail. Don't go there.