Pro Nails in Fairview Heights, IL

I went in for a mani (full set) and deluxe pedi. Started w pedi and it was good, not the best I've ever had but wouldn't complain about it. BUT...... The man that works there was TERRIBLY RUDE! He was short and curt with his words. I was deciding between 2 different cokirs and asking if the could do an ombré with the 2. He was not even doing my nails. He stood up walked over, looked at me and demanded with in a very disrespectful tone "JUST PICK A COLOR!!". Other patrons raised their eyebrows and the one sitting next to me said kindly to him "I believe that's what she is doing" with discussed. I paid and tipped my tech nicely and said I'd wait to do my nails another day. He glared at me as I exited and I said Thank you to my tech. Not another word from him. Terrible customer service! Now I know why they were not bust my on a Saturday afternoon! 2-3 for the pedi. Negative 10 for him!

they fucked my shit up, my friends nails were really cute, but the tech i got was not good. she kept asking to do add ons.

I walked in with more expectations and left disappointed. I stooped in this salon to inquire about a pedicure. There are three Asian women who just seem to be lounging in the pedicure station seats. So, after a few seconds, I guess they looked confused as to why I was there. I asked what the procedure for a pedi was. They were busy talking in Mandarin or some other Asian language as though I wasn't there. I found this practice to be sort of rude, but that is strike #1. While talking with one of them, I asked price but I guess she wanted me to get in a chair. i told her I was just there to get info on what they do. So I asked their prices, and she pointed to their counter toward a tiny board , but she was yet to even approach me, which I'll call strike #2. So, I even explained that I would be new to this because the inter action felt a bit akward. Since I had a much information as I thought the three of them would give, I opted to leave the shop. And so before I could make my way towards the exit, they had already started speaking in Mandarin. It was like I wasn't even there. So that was Strike #3, as I am not going to patronize a business where they don't have enough respect for all of their customers

Been going here for a few months now. They do a fabulous on my nails, I am tough on them. They get me in right away and get down to business making my paw's beautiful again. The all are so friendly and helpful. It is a very clean and inviting place. They even have pedi chairs for the littles

Did not feel welcomed here at all, the moment i walked in which was 30 minutes after opening i was told they didn't have any opening today. I assumed a wait but all day and there wasn't many people there.