PRETTY NAILS AND SPA in Iowa City, IA

My last visit was not as expected. I pay between $120-$150 for my nails and feet at this nail salon. I asked for white polish on my toenails which has to be done neatly. Because David was in a rush, he decided to do my feet in a rush, he did not get all of the dead skin off my feet which was fine because I went home and did the rest. I shouldn't have had to do that but that was fine. He then polished my toes nails with the white polish I asked for and did a horrible job. I asked that my toenails be repainted very nicely and it was a problem but was done. I was not completely satisfied but after 2 and a half hours of getting my nails and feet done, I was ready to go. I paid my $130 and left.

Rescheduled my nails only appointment to day and this is the text I received. I do not recommend this business to anyone if this is how customers are treated. There was never a incident, no words were exchanged aggressively or anything. So to receive this text message was a shock to me.  Highly educated, and as a business owner myself, if a customer is not happy with the service it is the responsibility of the business to handle the situation professionally. I even brought my Mom with me on that day. SMH we'll time to find another nail shop.

Pros: Beautiful, clean vibe in the building! Tons of great color choices! Love that they have a reward program! They always have availability for walk-ins! Super quick service and I loved the shape of my nails!

Cons: I asked for dip. She pulled out acrylic... I corrected her, not a big deal. But this seemed to be an ongoing trend for every thing I asked for. I'd say one thing, they'd do something else, and I'd have to correct them. Not  a big deal. Just annoying. The real issue was with the QUALITY of nails. Not even 24 hours of getting my nails done they start chipping. The tips of my nails weren't painted entirely so it looked like they were chipped to begin with.  They didn't cut back my cuticles at all. They didn't make my nails the same length. The bottom of the dip that was on my nail started lifting after a few days.  Maybe it wouldn't have been SO bad if they weren't that expensive. But I paid $65 BEFORE tip. The price was definitely not worth the quality of nails I got. The picture of my nails is after only one week of having them. Normally dip nails last me 3 weeks....

I really liked the aesthetic of this place and I would love to return once the integrity of the dip improves!

I think I just found my new favorite nail salon!  I had a dip manicure and the volcanic pedicure with the paraffin wax, wax and hot stones.  It was a fantastic experience.  I will definitely come again!

terrible!! came in told me to sit down when asked for pedicure. the older lady came out, unfriendly. brought over the dremel and I said I was just getting regular polish so didn't need that. she still did it anyway.  cut my big toe, was super rough and rude. I had to tell her to stop a couple of times because she was killing my toes. I thought I was going to have a nice experience but it was the opposite. didn't even get asked what services I wanted, nothing. I wanted to leave half way through but I don't think anyone would have understood me.

Great service. Beverages offered. Highly skilled technicians. I have horrible nails and they did a great job. I got gel manicures both times. Casual atmosphere.