Pink & Black Hair Studio in Towson, MD

If you have natural hair I would not suggest going to this place. My hair is just recovering after going to see Ora in 2016. My curls and length were ruined after two sessions.

Nice big sized room. Floor to ceiling windows. Only one chair for customers to sit and wait. Too many appointments but only one washer and dryer. And only one stylist. Felt like an inconvenience. I asked for hair cut but she trimmed so badly, burnt my face, didn't even apologize, continued like nothing happened. I was scared not knowing what she would do next. Very expensive for a mediocre work. Not worth it.

I found Ora's page on Instagram. I really appreciate how the ladies make you feel wanted in the salon. Overall, the ladies are very professional. My Silk Press with trim came left me looking amazing and I am very satisfied with Ora's quality of work. The shampoo girl is a fresh of breath air. I appreciate her professionalism and willingness to make new clients feel welcomed. I would definitely recommend Pink & Black hair studio to all!

I found the salon through StyleSeat and then happened to know someone who gets her hair done here by Ora. I went on a Saturday for a color and silk press on my natural, thick hair. My experience was less than pleasing. I am not in the cosmetology business and maybe ignorant but what is it about salons booking a ton of heads when only two people are working? (One full stylist and one washer/blow dryer that day). My appointment was at 11. I wasn't in a seat until noon. I didn't leave until 5. I know that I had no idea what color I wanted. And even though Ora did try to help, I felt very much like an inconvenience to her. I was a new customer, who explained that I had only had permanent color done once. And she still seemed a little peeved at me not knowing what I wanted. She's the expert. Shouldn't she be able to help? And happily? When I complained that my head was tingling (reminiscent of the prelude to burning when I got my hair relaxed years and years ago) she made it seem like that was normal and that I needed to try to stay under longer to get the best color/effect. So I did. It took forever while she tended to the many other customers. But it very much felt like the dryer was her way of putting me and my services on the bench for a bit so she could do others. I will say that without a doubt my hair looked great once completely done. The color was amazing, the press was great. I didn't love the style but I figured I would just mess with it when I got home. I asked about waves like hers but she said it would be more money. To. Do. Some. Waves. With the same flatiron. So I just let it go. I paid 200 or so dollars which I know might not be a lot but for someone who never goes to salons and has been tending to her own natural/no-heat hair for years, it felt like so much for poor service. That was fine. It was what happened after that is the reason I am writing this review. I waited a few months to decide if I wanted to write this. But after multiple washes, pure aloe vera, masks, and deep conditioning treatments, I know my hair is ruined. More than five years of growing out and not putting heat on my hair -- all in the garbage. My curls are ruined. All I have to do is brush my hair and my natural, afro hair stays straight. Never, not since I used to relax my hair and started transitioning and saw my real texture, has my hair looked like this. I have cried. I have spent lots of money. And now to find some peace, I am writing this review. I genuinely DO NOT remember either Ora or her niece putting any type of heat protectant on my hair. I think at one point I even asked because I was worried. I warned her a billion times that my hair was NO HEAT NATURAL as of five years. No heat (save once). Or permanent die. Or relaxer. No precautions taken by Ora. And I know it's not just my hair because my own sister had tried to straighten my hair just once over that period of time and my curls came right back. The only thing I liked about myself -- thick hair on my head that I've learned to grow and protect -- is now gone. And I spent 200 dollars to ruin it. I will never be going back here. And unless you are not having service done on your real, natural hair (wig and weave), I would caution other newbie hair salon goers from going here too. Aside from the rudeness, tardiness, pricey-ness, etc, the most important thing is that my hair is ruined.

Ora does incredible work and it's ALWAYS money well spent. When I first moved to Towson 3 years ago I was looking for a hair salon that was trustworthy and reliable! I found that in Ora and I know no matter what I ask for from a sew in to coloring my hair will look spectacular! Also the vibe of her studio is incredible and you feel comfortable their no matter what.