Ombr Nail Spa Wilmington in Wilmington, NC

Got my nails done on tuesday, It's saturday and two of them are coming off. One of the nail techs that WAS doing my nails really f**cked up the acrylics. Had to have them filed and literally gelled over top by two different people, after that both the nail techs I had disappeared for over half an hour while my nails were no where close to done. No one wanted to tell me they couldn't do the design I wanted so I was passed around the salon like a hot potato. $142 dollars for bad nails and not so great service. Don't waste your time!

Less than an hour after typing this, all 10 nails came off...

The service is mediocre at best but if your looking just to get intoxicated (all the liquor you can handle most salons offer wine, sangria maybe, soda, juice even beer but here its almost full bar and you get too watch the so called manager Jenni sing karaoke instead of doing nails in for 3 to 4 hours.  She is a really nice person and does good work the other techs in the salon are more professional and attentive than she is.  But if you go here Baaaabbbbyyyyy be prepared to wait for hours and hours and hours to get your nails done.  My sister went here and was a loyal customer for over a year on several occasions and never left the shop sometime until 10 pm, 11pm, and on one time after midnight. (We all told her fine a better salon) She was told by Jenni we can sing and have a party and drink Patron. What professional salon manager/owner says things like that.  If anyone truly reads these reviews I EMPLORE you to go somewhere else and get your nails services completed in a timely manner. Because going here is not the place unless you looking for a KAROKE SPOT with no cover charge and an open bar.

Let me first say the customer service at the salon is good everyone is friendly and very welcoming. I enjoy Jenny from the block as she calls herself she is fun and her talent for doing nails is top-notch. However, the downfall is that it should not take 3 to 4 hours to get gel-x full-set and a pedicure. Every time I've gone I've been in the salon at the max of 4 or more hours. I always went cause the service is good most of the time but the wait time is HORRIBLE!!!!! at least 5 to 6 of my friends have gone and all have said they will NEVER go back again. Jenny is never focused on one client at a time she is up and down doing one thing or another; if she can ever focus on the one client in front of her it would be great. I think she feels because her personality is bubbly and she talks face that she can keep customers in the store. She herself has said I can talk people into anything she wants them to do as far as service in the salon.  She will offer discounts on service and drinks from beer to Patron, wine etc.... whatever you drink she got it. But if you want quality and expedient service without the long wait this is not the place to go. Please find a new salon and all these 3-4-5 star reviews is because she makes sure to ask you to give her a review before you leave the salon.

Called and rep said he could take 3 for a pedicure. Not so. They put 3 in the chairs and he started on one. Yeah we could put our feet in lukewarm water, no bubbles. No explanation for how long the wait. Salon smelled like smoke.
If I'm going to pay for a salon pedicure with my daughters was hoping for a relaxing experience. I left without getting a service. Told my teen daughters they could stay. They stayed but said they wouldn't go back.

I regularly visit this nail salon for various services and I always have a great time in the salon and leave satisfied with my service. Jenny is an awesome person, she is hilarious and does everything to make this place special. The nail techs are amazing, and if you're patient and understanding you'll also find them so. As long as you don't stroll in here on a high horse looking to find something wrong, you will also be pleased! Plus, a free drink every time? Hell yea!