New Saigon Beauty Salon in San Jose, CA

I just walked in to this salon at 3:35pm told a lady that I just wanted bangs for my five year old daughter and she had a hard time figuring out what to tell me. She then suddenly said they're closed while styling another lady's hair. Then suddenly told me to wait after I started to look online to confirm I wasn't crazy for think they were open. Worst service I could have had there not even spending over 3 minutes there.

Yeah on second thought i am pretty upset with my haircut. It cost 40 bucks so not even something i can brush off. SO SAD

Honestly the worst experience of my life . I went in Nov 7th around 4PM. There was just one lady working, there was no line and body inside, I even called ahead and asked if she had time for me . I asked her for just a trim and even showed her about an inch that I wanted off, she kept saying my hair was very thick so I asked if she could work with it and she said yes.. I lost my hair three years ago and have been taking good care of it since it began to grow (pictured, green shirt) in October is was up to my waist and looking and feeling so healthy . (Pictured). She COMPLETELY butchered my hair and thinned it out when I didn't ask her to do that, she said it because my hair is thick but again, I DIDNT ASK HER TO DO THAT. If she couldn't work with thick hair she should have said that when I asked her . Not only did she cut 6+ inches off my hair but it's also super choppy (pictured blue shirt) To fix it I have to just get a straight shoulder length haircut after I've done everything to grow it out these past three years. My heart is completely broken, I couldn't even say anything to her then because I was trying so hard not to sob and yell at her because I knew there was nothing I could even do after that. I know it may seem silly but after loosing my hair and being bald for years, finally growing it out and feeling pretty again meant everything to me, I couldn't even say anything with the big ass knott in my throat. The worst experience I've ever had in my life . Do not come here ! Look at the last picture and look at the long asssss chops she took off.

Tina did an incredible job! My hair was brassy and dead looking, and she turned it into the ash brown color that I wanted. She is super helpful, patient and willing to answer questions. Her work is really high quality and she has such great attention to detail. I will definitely be coming back, and would refer anyone who's looking for color correction or new color to Tina!

I was very lucky to be referred to Tina by a client of mine. Let me start by saying that prior to meeting Tina, I've gone through a few colorists and none of them could really deliver the color that I asked for. When I reached out to Tina for an appointment, she was very responsive and accommodating. At the appointment, Tina took the time trying to understand what is it that I'm trying to achieve with my hair. She also showed me photos of her previous clients' hair as examples of different ash tones, blondes, etc. During the session, she would explain to me ways to take care of my hair as well as maintaining the color. She also offered me some snacks while waiting for the hair to process. Most importantly, the hair color Tina did for me exceeded my expectations. I'm so in love with my hair color. Don't hesitate to try out Tina. You will not regret it. She's simply the best and the sweetest. Thank you, Tina for your awesome work.