Natural Nail Spa in Jessup, MD

I am sorry to write about this salon I had the worst experience ever. I went in to have a new set put on had my last acrylic nails on I said to the owner that I wanted to have my nails soaked in acetone but she said that my nails were popping off I believe its her husband sat down next to me and proceeded to remove my acrylic nails he ripped off to of my nails which I started to bleed and was in so much pain. He then decided to soak my other hand I was so angry at what had happened I will never ever return to this nail salon establishment. I leave it to your discretion to go.

I hate to write this review with such a low rating because the owners/workers were all very nice when I went to get a manicure/pedicure last month with my sister. I thought they did a good job and had good starting prices. However, the next day, my right toe became inflamed and it hurt every time I walked. I went to a podiatrist and found that the pedicure caused an ingrown nail and it became infected. I spent about $100 going back and forth to the podiatrist (three doctor visits- one for consultation, one for procedure, and one for follow up. Plus the antibiotics I had to take). The extra star is for the lady that did my sister's manicure and pedicure because hers were great and didn't get infected.

I used to live in the building upstairs so this was definitely my go to place. When this place first opened I got the best most relaxing and refreshing facial I have ever had. (I used to work at a spa and it was nothing compared to the facials their). The owner Lee and her husband Tran are so nice, they make you feel like family. I am surprised how she remembers all her customers and details about their life, not just the regular small talk either. Also, if you are a walk in and they are busy they will let you know and give you a better time to come back and wont let you sit around starring off into space for an hour until someone can help you.Another thing I love about this place, is that its so clean ( even though everything is mainly white or off white in there) and sanitary. I am very particular about my feet and this is one of the only places I am comfortable letting touch them. Not to mention they take their time and you really get to relax during the pedicure, its not a rushed process. . My best friends still goes here often. I flipped her against her other nail salon when I brought her to Mission Nails lol. I haven't been in a while since I moved but I miss this place and need to stop by soon.

I was extremely disappointed with my experience there. They were very unprofessional and rude. The woman doing my nails didn't speak English and when I tried to get another technician to translate my needs to her, I was met with attitude. In the end, I was very unhappy with my nails. I will never spend my money at this establishment again!

This place is horrible and unprofessional! Unfortunately it was close to my house so naturally I came here with my cousin to try it out...After I already paid and tipped to get my nails done the manager rushed my cousin and I out of the store before we could even finish drying our nails. The manager rushed us out so he could close the shop early his response was that "you need to leave" this place is either racist or just plain unprofessional I do not understand why any business would treat their clients/customers this way. Closing early is something customers should be informed of ahead of time, waiting for a customer to finish drying nails is common courtesy, and being rude and unprofessional..well that is just not good business. I will NEVER even drop a penny in this facilities' parking lot...they do not deserve a dime!