NANCY'S NAILS in Lansing, MI

A friend and I went in needing a relaxing pedicure on Sunday afternoon. It wasn't too busy so we got right in, which was nice. Since Covid I have gotten use to the bag protectors they sit inside the bowl during your service. Nancy nails didn't offer this, but I didn't think it a big deal at the time. The service was decent, extremely rushed, but it was fine. My friend got reg polish so she was sat under the dryer while they were finishing up with my shellac. As I was putting my socks back on I heard a woman come in and ask for a pedicure. The technician quickly told her to have a seat in the chair next to me and began to fill the bowl. The pedicure bowl was NEVER sanitized or even simply wiped out. We got the deluxe pedicures which included removal of dry skin and of course nail clippingsnthat we're still attached to the towel. I could not believe they sat a client down before even using a Lysol wipe. While we sat and waited for my friends nails to dry, we watched as the technician used the same exact tools that were just used under our toe nails on her new client. It was absolutely disgusting and we will NEVER go back.

For my little sisters birthday I decided to take her to get her nails done today which is 10/16/2022 Sunday. We had an appointment for 1 pm and we got right in. The lady who did my nails did not clean the under side of my nails or cut them, she buffed my actual fingers which caused pain and I will submit a picture of my nails below. She did 2 coats of shellac and it was very very streaky so I asked for her to do another layer and was very silent and then did it. There are still little dents and scrapes on my nails and the services were very rushed and took 28 minutes for me and my sister. The lady who did my sisters nails did an ok job but my sister found a hair in her nail after we left and there was paint on her fingers. I am not happy with the service but I still left a tip. Also the customer next to my sister was telling her nail tech how to do her nails because the nail tech wasn't doing a good job. I hate to leave a bad review but am not happy with the services.

They did an amazing job on my daughter's nails! She was really nervous and they made her feel comfortable.

huge and thick, they didn't even file them down after putting on the acrylic. and some sides of my nails are flakey, and they are uneven not worth $50

I used to love Nancy nails, recommended a lot of friends go there. Literally been going there since high school mind you I'm in my thirty's but my last few times going there were HORRIBLE. First time I went in February to get my nails and toes done for my baby shower... they had me and my friend soak our feet the water was scorching hot even tho I told her it burned she did nothing to help. On top of that they helped all the people who came after us before they helped us and we had an appointment. My nails turned out good but the experience was horrible. Then I go back for a fill the lady doing my nails (an older lady that looked young but you can tell by the crepe skin on her hands she was older) was rude and had an attitude the entire time. As if I was inconveniencing her. Then she got an attitude I wanted three colors on my nails and said but it costs more... well ok that's what I want. The polish ended up peeling bad and it was shellac which made me mad. So I try one more time to go there and I get the same lady I asked her to take my long nail off and just put acrylic on my real nail she literally stabbed me while taking the nails off a few times and when I tried pull my hand back because I told her she was hurting me she yanked my hand and told me to be still. Then she put tips on my nails then got an attitude I had her cut them really low. My finish set were different shapes, lengths, and crooked the nails started going off after a week and I do not recommend this place to anybody anymore!