Located in Charlotte, Nails First is a highly respected and well-known nail salon that has built a reputation for providing exceptional nail care services in a friendly and relaxing environment. The salon is home to a team of highly trained and skilled nail technicians who are dedicated to delivering superior finishes and top-notch customer service during every visit.
In addition to offering traditional manicures and pedicures, Nails First also boasts a range of premium nail treatments that allow customers to choose from natural-looking nails or something more bold and daring. No matter which option they choose, customers can trust that the salon's team of professionals will deliver the high-quality results that they expect from a top-tier salon.
But Nails First is more than just a place to get your nails done. It's a welcoming and inviting space where customers can come alone or with friends to relax, unwind, and enjoy an afternoon of pampering and self-care. The salon values customer satisfaction above all else and is always seeking feedback and suggestions to ensure that every visit is the best possible experience.
The safety and well-being of both customers and team members is a top priority at Nails First. To that end, the salon has implemented strict hygiene measures and protocols to ensure that every visit is a safe and clean experience. Team members are trained in the proper use of personal protective equipment, and all equipment and surfaces are regularly sanitized and disinfected to prevent the spread of contaminants.
Booking an appointment at Nails First is easy and convenient. The salon is located at 8700 Pineville-Matthews Rd, in Charlotte, and customers are welcome to stop by in person to meet the team and tour the facility before booking.
A regular manicure typically involves nail shaping, cuticle care, and the application of nail polish, which can last up to a week. A gel manicure involves similar steps but uses a gel-based polish and UV light to cure the polish, resulting in a more durable finish that can last up to two weeks without chipping.
The prices for different nail services at Nails First can be found on their official website, in-salon brochures, or by contacting the salon directly.
Nails First prioritizes cleanliness and hygiene, following strict sanitation protocols and using sterilized tools for each client to ensure a safe and clean environment.
Nails First’s salon is equipped with a variety of amenities to enhance the client’s experience, including comfortable seating, a relaxing ambiance, and complimentary beverages.
Nails First accepts various payment methods, including cash, credit/debit cards, and digital payment options for the convenience of their clients.
Nails First has a fair cancellation policy, requiring clients to notify the salon within a specified time frame prior to the appointment time for any cancellations or changes, helping in better scheduling and availability for other clients.
Ive came here before last time for dip powder the last was super nice . I was thinking about a place to get a pedicure then i remembered her telling me how hard covid was and how sweet she was . Sometimes you just go to support a business.
My first pedicure and a 5 star experience! Fantastic customer service with a smile. Can't recommend enough. They make you feel very comfortable and right at home. I can't wait until my next visit.
LOVE THEM! best massage chairs in town. They remember your name and do a fabulous job
Nice salon - but be aware that not every nail tech is good. Just got a 15 minute pedicure! Record time ! Not much to say except this was a bad experience in what is normally a good salon! Nail tech breezed through my pedicure and then left ! She obviously had some where to be and it sure wasn't here cause that was not the service I came for or expected!
Today's grade is a F !
Very disappointed
Salon has changed hands (again) and not for better. I was a regular for a decade until this latest change. Sign welcomes walk-ins, so I did that (as always) asking how long before I could be taken for a pedicure. The man in front said "you're next," and I saw a chair where occupant was already at polish step of pedicure, so I took a seat, expecting a 5 minute wait. FIFTEEN minutes later, as that customer finally was getting up, another lady sailed in and was immediately summoned back to the now empty chair. Only when I expressed surprise was I told, "she had an appointment."
Then why was I told I was next when I came in?
"Oh, she had an appointment."
Why wasn't I told that before I wasted 15 minutes?
"SHe had an appointment." (Repeat, repeat. No apology, no offer of discounted service, no indication that anyone recognized I had been misled and my time wasted!)
So I left-- for good. A 10-year customer who tips generously, shrugged off --not because the lady with appointment was taken first, but because NOBODY even apologized for misleading me and wasting my time!
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