Nail Trix & Spa McHenry Row in Baltimore, MD

RUN!! Do not even think about going to this place! I was a first time customer, in town for work travel staying at the Courtyard Marriott Mchenry Row and was initially so thrilled there was a nail salon in walking distance to my hotel. I asked for a powder dip French manicure and a regular polish pedicure, and made sure they were aware I only had 2 hours to get this done, because I had to go to the airport to pick up a colleague. I called in advance, made the appointment and spoke to the owner who scheduled me just that. She said no problem. I arrived on time, the nail tech didn't even introduce herself, or ask me my name for that matter. I asked for a French Powder dip manicure and she used DARK PINK for the base! I asked if that was the normal pink shade for French because it looked much pinker than I remember every other time I got my nails done. She pretended not to understand English and ignored me. Meanwhile, throughout the course of her doing my nails, the owner, and some other nail tech that worked there kept stopping by to observe my nail tech's progress and proficiency it seemed. They of course were speaking Vietnamese so I had no clue what they were arguing about. My nails looked like Barbie Pink fake plastic uneven, embarrassing result that took 2 hours and 15 minutes and charged me full price. I will need to get my nails redone asap and pay my normal nail tech at home to fix this mess. Don't give this establishment your business or your money. They have zero integrity and do shoddy work. I can't believe they haven't been shut down. Give your business to someone that earns it and appreciates it, and there are plenty of other nail salons to go to. I took a picture so you could see how bad their quality of work is.

When I came in on a Sunday afternoon and it was empty that should've been the first red flag. The worst experience I've ever had at a nail salon by far. When i was getting dip done on my nails the nail tech did not clean, file or cut my nails or cuticles prior to starting the dip. Nor did she do it after. During the service I asked her and she said it would be $10 more. Of what was already $65. She said they don't clean nails prior to doing dip. Which is absolutely absurd. They do the bare minimum and charge as if they go above and beyond. I will never be back and I hope that people read this review prior to going and giving this place business.

I was in the area for lunch and was in need of a pedicure. Being out of town, I asked for recommendations, but had seen the sign for Nail Trix & Spa on my way to lunch. I was able to be seen right away as a walk in on a quiet Friday afternoon. The service was great. The young lady that did my pedicure was amazing. She made sure I was comfortable and asked if I wanted a beverage. She made suggestions that were perfect and it made My experience that much greater. I know where I'll go the next time that I'm in Baltimore for sure.

I never get my nails done but I went Friday to get my nails done for my birthday. Amy, the girl who did my nails, did not seem happy about having a customer and was very snarky. I asked for designs and again, she was not happy about it. I wanted 4 Halloween designs, but she overruled me and said "I'll just do two" after I felt the need to apologize for being a nuisance for wanting the designs She didn't cut back my cuticles or do any of the prep stuff, no shaping or matching the length etc, the edges from the dip are jagged and not flush or smooth, the designs are so messed up and by Saturday I had a chip already! Then, by Sunday I had another chip on the other hand! I went in Monday to have them fixed, by the same girl. Needless to say, I'm not going back there. Every nail is uneven and has ragged edges, the photos are just the most obvious.

I've been going here awhile, and have had nothing but issues since the management changed. I'm writing this review because it is the SECOND time in three months that my dip gel coat peeled off. I had them done THREE days ago. They generally do a good job and take their time but the fact that this keeps happening is unacceptable. I also had a pedicure another time where the tech made me put on my shoes when my toes clearly weren't dried yet. Whole thing smudged right off.