Located in Charlotte, M Nails & spa is a highly respected and well-known nail salon that has built a reputation for providing exceptional nail care services in a friendly and relaxing environment. The salon is home to a team of highly trained and skilled nail technicians who are dedicated to delivering superior finishes and top-notch customer service during every visit.
In addition to offering traditional manicures and pedicures, M Nails & spa also boasts a range of premium nail treatments that allow customers to choose from natural-looking nails or something more bold and daring. No matter which option they choose, customers can trust that the salon's team of professionals will deliver the high-quality results that they expect from a top-tier salon.
But M Nails & spa is more than just a place to get your nails done. It's a welcoming and inviting space where customers can come alone or with friends to relax, unwind, and enjoy an afternoon of pampering and self-care. The salon values customer satisfaction above all else and is always seeking feedback and suggestions to ensure that every visit is the best possible experience.
The safety and well-being of both customers and team members is a top priority at M Nails & spa. To that end, the salon has implemented strict hygiene measures and protocols to ensure that every visit is a safe and clean experience. Team members are trained in the proper use of personal protective equipment, and all equipment and surfaces are regularly sanitized and disinfected to prevent the spread of contaminants.
Booking an appointment at M Nails & spa is easy and convenient. The salon is located at 9115 Samlen Ln, in Charlotte, and customers are welcome to stop by in person to meet the team and tour the facility before booking.
A regular manicure typically involves nail shaping, cuticle care, and the application of nail polish, which can last up to a week. A gel manicure involves similar steps but uses a gel-based polish and UV light to cure the polish, resulting in a more durable finish that can last up to two weeks without chipping.
The prices for different nail services at M Nails & spa can be found on their official website, in-salon brochures, or by contacting the salon directly.
M Nails & spa prioritizes cleanliness and hygiene, following strict sanitation protocols and using sterilized tools for each client to ensure a safe and clean environment.
M Nails & spa’s salon is equipped with a variety of amenities to enhance the client’s experience, including comfortable seating, a relaxing ambiance, and complimentary beverages.
M Nails & spa accepts various payment methods, including cash, credit/debit cards, and digital payment options for the convenience of their clients.
M Nails & spa has a fair cancellation policy, requiring clients to notify the salon within a specified time frame prior to the appointment time for any cancellations or changes, helping in better scheduling and availability for other clients.
HORRIBLE CUSTOMER SERVICE!!! I've been to this salon for eyebrow waxing several times before, but I definitely won't be back. I came in at 6:40 and while I realize it was the end of the day, I wasn't even greeted! I waited for 20 minutes and no one so much as asked what service I wanted. The nail tech nearest to the reception desk was VERY rude when I asked if they were serving any additional customers since no one said anything to me. She replied that they couldn't stop what they were doing with other customers, but I never asked her to stop her work. Additionally, I don't think it's that difficult to simply say "hello" while you're painting someone's nails. I was very respectful when I spoke so it's unfortunate that I didn't get the same respect in return.
I use to go to this place years ago and they use do a good job. During my visit I found out they switched owners which makes a lot of sense. I got acrylic nails and the lady did such a bad job I almost cried. I'm never coming here again.
M nails is HORRIBLE.. Got my nails done on Saturday an Sunday next day 2 had broken.. The polish which was gel was lumpy n very ugly... Told her I would return for her to fix it. An when I did return she only wanted to polish over the bad job she did the first time... Don't go.. Very bad work n not ever worth the time...
This is a awful nail salon and I wouldn't encourage anyone to come and spend money here! They have poor customer service is very unprofessional and could care less about what the customer wants. I came here to get my nails done for my birthday weekend and the next day all of my nails was cracked and this is after I had them redone before ever leaving the salon because the older lady made them too bumpy and the younger woman had to redo them. If I could give a zero I would!
Been coming here for years. I typically see one particular nail tech and she takes her time to do my nails. The place is clean and the ladies are welcoming. Over the years I've noticed that they remember names and if people have babies they always ask about them. They have a much greater selection of powder nails now. For some reason they don't do American tips or at least they didn't a few years ago. I continue to come here because it's convenient to my home and they know my feet lol.
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