If you're obsessed with your hair, then Lock Journey in Charlotte is the place for you. The talented team of stylists and colorists at Lock Journey are true hair devotees who live and breathe hair care. Whether you need a trim, a new style, or a change in color, the skilled professionals at Lock Journey can help you transform your look.
With years of experience in the hair care industry and a long-standing presence in the local community, Lock Journey has a strong track record of helping their clients look their best. The salon is known for its excellent customer service and commitment to innovation, which is why it has earned a reputation as one of the top-rated salons in the area.
In addition to their dedication to providing high-quality services, Lock Journey is also committed to customer satisfaction. The staff go out of their way to make every client feel welcome and comfortable, and are always happy to answer questions and offer advice on how to best care for your hair.
Lock Journey takes strict hygiene measures to ensure the safety of both its clients and team, including thorough sanitization of tools and equipment between use and adherence to all local COVID-19 guidelines. Additional safety measures, such as providing hand sanitizer for use upon arrival, have also been implemented.
To see a full list of services offered by Lock Journey, including haircuts, coloring, and conditioning treatments, visit https://lockjourney.com/. Appointments can be made by calling the salon directly or booking online through the website. The salon's friendly and helpful staff are happy to assist with scheduling and can help you choose the best services for your needs. They offer flexible scheduling to accommodate busy clients and accept a variety of payment methods for your convenience.
If you have any queries, remarks or feedbacks, feel free to contact the salon directly by giving them a call at (704) 916-9120.
A regular haircut involves cutting and styling the hair, while a keratin treatment is a chemical process that smooths and shines frizzy hair, lasting for several weeks.
Yes, clients are welcome to request a specific stylist for their appointment, subject to availability.
Pricing information for different hair services at Lock Journey can be found on their website or by contacting the salon directly.
Lock Journey’s salon is equipped with various amenities to ensure a comfortable and enjoyable experience for all clients.
Lock Journey follows strict cleanliness and hygiene protocols to ensure a safe and clean environment for both clients and staff.
Yes, clients can book multiple services for a single visit, depending on the availability of the salon’s stylists and resources.
I've come in at least 3-4 times on different occasions to inquire about getting my hair done within the last 2 years. I have had experiences where I have felt that they didn't want to do my hair. I. Thinking, is it that bad? I haven't experienced welcoming stylists there. Not friendly at all. I've asked about twists and they act like they hadn't had any availability at all for it. Not for that day or other days. It was very strange. I never had this experience anywhere else. I thought, let me give them another chance and tried a different day. They told me to wait until the lady come which I'm assuming is the owner. She had no time in her schedule either. She didn't even check a schedule to see when she would have availability. The customer service here is very poor especially walking out feeling like, what the heck? Nobody in there wants to do my hair? As a black woman with natural hair, I thoughts alone who say they specialize in natural hair, would make you feel welcome and help you embrace your transition. So glad I found a different salon that is extremely helpful in fostering healthy hair!
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Protecting yourself, your clients, and the general public from any airborne or contact diseases should be priority number one for a successful salon
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