Lily Nails in Ankeny, IA

sadly after coming here for long time I had bad experience nails and pedi was not pleasant experience at all felt like I was rushed then got home 2 nails were rough and messed up had to go back the girl knew this and didn't fix when I was there didn't listen to what I wanted at all ! when I went in wasn't acknowledged Racheal fixed them she was very noce however it wasn't her mess still not happy after being loyal it's time to find a new salon possibly one who offers a water with your service ! this is a luxury for me I really enjoyed would have liked to be treated like a guest not a mannequin and had it done right

I just moved to Iowa and have been looking for a nail salon comparable to what I had back home-- unfortunately this one was not it. My fiancé and I called two hours in advance for an appointment and we arrived before our scheduled time. We waited around 15 minutes to be seated in the pedicure chairs, which was fine-- they were busy. After being seated we waited with our feet in the water for over 30 minutes before either of us got a technician, totaling now 45 minutes of waiting. We chose the $40 sea salt pedicure and I will tell you now, nothing about this pedicure was worth $40. The technician DID NOT EVEN FILE MY TOE NAILS. When I arrived home the edges of my nails were rough and jagged. She barely trimmed my cuticles and there was no proper scraping of dead skin off my heels. The technician asked if I wanted shellac, I asked how much and she stated $55, I politely said no and that I just wanted regular polish. She proceeded to ask me four more times if I was sure I didn't want shellac, and I said no every time. She selfishly said "It's easier because it dry's faster". She proceeds to wrap my legs with the hot towels and paint my toes. After she's done, she points to the lady massaging my fiancé's legs and says "I'm done, she will do your massage". Wait- you just painted my toes...how am I getting a massage after I have wet toes? Well, I did get a massage...for about 5 minutes on just my upper leg.

The entire pedicure lasted about 15 minutes, my toes were not trimmed, they rushed everything, I did not get the proper treatment I saw other women getting that were there...and it was 38724462 degrees inside.

The staff was nice is the only reason this rating got 1 star.

We like that they have kids pricing!
The technician that painted my niece's nails was so patient and kind.
I got a spa pedicure+manicure w/ shellac, my niece got kids mani+pedi combo w/ shellac. Total came to $143.10.

Only thing I'd change is, I wish I'd kept the same technician that did my pedicure for my manicure.
I had 2 technicians and like the one better than other, she took her time and was more gentle......but they were busy today 05/26/2023

Went for a dip manicure and Emily did a good job. She actually trimmed the cuticles which is something other salons ignore - I mean isn't a dip mani a manicure? Also got a brow wax - very pleased.

They always say yes so that's a plus, right? I haven't had my nails done in over a year and recently getting out of a relationship, I needed my "bad b!tch" nails back so I decided to go here cause my sister loves it.

When I get there, I had a short wait which was fine but she rushed my entire process. The technician (she sits behind the front counter and usually answers the phone) butchered my cuticles. I would literally wince in pains and my fingers hurt during the whole appointment but I kept thinking "trust the process".

I shouldn't have. My thumb nails aren't the same length and many of my nails are crooked. My fingers look like they are screaming in pain - because they are! I have sores that are healing that were caused from her rushing. The polish doesn't go down the acrylic all the way on most of my nails. Almost $60 for embarrassing nails.

Will be looking elsewhere in the future!!