LA VIE NAIL SPA in Durham, NC

The business has changed with new ownership. Does not care about customers. Have been going there for over a decade and has changed dramatically.

I had an amazing pedicure here on a Sunday morning. It was so relaxing. The staff was very attentive an efficient! I will be back.

Switched ownership early this year and all the wonderful techs are now gone. So sad seeing the traffic diminished. I have been going to Le Vie for over 6 years and have seen the drastic changes. The new techs seem to have no experience. Then what used to be a spa culture has turned to a dance club with a tech having their own stereo? So odd and privileged to where the employees and the few customers in there had in ear phones... used to be relaxing and bright warm environment. Then they still haven't changed their pricing and are expensive for the quality of service and environment. Also the gel colors have almost disappeared and there are slim choices. Wouldn't be surprised if they are closed down in a few months as you can tell in their new business model its all about money. So disappointing. Won't return.

I have been going to La Vie Nail for a while, John was always so nice and helpful.  He is no longer there.  On one of the last trips I was there, I was given a gel manicure and the polish did not look right and started coming off in less than a week, which has never happened.  I went to the salon and told them, and the guy working said I "must have gotten a bad batch of polish."  I had my nails redone, and I would have expected to have some type of discount, but they gave me none.  I am very unhappy about that; if I got a defective product, that is not my fault. Before this time, I have been happy going there, and they have had great service.  This time was a huge disappointment and disconnect with the customer.

Rushed, lumpy and overpriced for subpar work. I'm not sure what was up with the technician I had for my nails but he did not listen to a anything I said. He was jittery and loud. (I won't say what I think it was) Also, if I'm paying for a service I expect to get what I asked for. I wasn't offered anything to drink until the lady that did my pedicure asked. I was not only charged for the full set but the shape as well?? I asked for coffin and got square.. when I said something about it, it was an like oh ok response. I said that from the beginning. He applied the polish in globs. When I saw that it was streaky and see through I showed him. He proceeded to tell me that's how the polish is and not too look too close??? He removed the polish and at that moment I asked for them to be cut down as well. He used the electric file to shave them down and reapplied the polish! Still tacky and rushed. Still lumpy. Polish all on my cuticles and fingers. He disappeared and did not even file my nails so that they were not super sharp after being shaved down. I had to ask if I was good to go and for them to be filed. When I went to pay I saw I was charged for the polish to be fixed. I can't wait to get home to get my nails fixed. I payed over $100 for nails and toes. My toes were ok. But its crazy they charging people $18 for gel polish. I wouldn't recommend this place. I wouldn't dare go back.

Also I read they delete negative reviews on Google. Check YELP reviews.