Koi Nails in Ellicott City, MD

I have come to Koi Nails many times as some of my family members enjoy coming here. I don't know why to be honest. I recall going there twice and getting the same technician who always complaints I'm moving my hand and will aggressively put my hand back in place, which is uncomfortable because my finger is being twisted. Also I have bled from a manicure here and they'll say it is my fault even though they are aggressively holding my fingers. I have never had these experiences at any other nail salon. Even worse, my mother has gone to this establishment many times and she comes home with blood from her manicure. This is unacceptable service from a nail salon. Myself nor family will be coming back here due to rudeness of staff and lack of quality.

It's now under new management! Upgraded furniture and new paint job are not the best reasons to come. They have so many more shades of nail colors. The staff are super nice. Sarah, Suzy, Tina and Tia are fantastic! I'd recommend any of them. Make an appointment. They don't take walk in's. Totally recommend this nail salon.

I started work again and decided to treat myself to a manicure. First off, everyone is practicing safe covid measures. All the staff wear a mask, have plastic separators and you are asked to wash your hands as soon as you walk in. I had an appointment for 11:15 but had to wait at least 15 minutes before she started my nails. Normally when you get a manicure, you get your cuticles trimmed but that didn't happen. Instead she used the electric shaver on my cuticles I'm after applying the tips. It felt unpleasant and my cuticles did not look clean. She filed my nails before applying the tops but it was not clean at all. It was rough, uneven and honestly looked like it was done without thought. You can see in the picture how bad it looks. The nails itself look good if you just look at from the front but the back is horrendous. If you were to look closely there are little bubbles that can be seen as well. I'm not sure I will be coming back....

I have to update my review now that I've been multiple times. I go to the same woman that I did my very first time, who casually corrects my finger position all the time, but I've realized its part of her charm, and now I look forward to it. Plus - it's easy to forgive because she does an awesome job on my nails every single time. Last visit, one of her co-workers was running late, and she managed to fit both myself and my niece in, instead of one of us not getting our nails done. I love that when she does my nails, I can count on them lasting 3 weeks, which does not seem to be the norm anymore. The salon has taken a lot of precautions - temperature taking, washing hands, and plexiglass up, as well as one person per row, so I felt very safe here. I wish they had a wider and newer selection of colors, but I can usually find something I'm in the mood for.

Tina was amazing! She did the length and shape I wanted and advised accordingly. I for an acrylic set with get polish and paid $48 and it was completely worth it! No wait at the door (I did have an appointment) and she was very kind and gentle with my hands. Her application of the acrylic and gel polish was very clean and precise! I will be returning again soon!