JCPenney in Waxahachie, TX

At 9:00 am. This store shows to be open. Got here at 10:30, employee smoking a vape says the store doesn't open until 11:00. Real nice, as we went out of our way to get here.

Filthy and down right trashy. Not adhering to keeping everyone Covid safe. Filthy uses cups in clothes racks. By the looks of it, the cup is moldy.

I'm surprise this is not rated higher than it was. You had lots of room to maneuver through the store and everything was clean and presentable. Dolores in the lingerie department helped us quite a bit. Plus I got a scratch your card to get more off on what we bought. Compared to the Penneys in California this one was fantastic. A good choice all around.

This store is a disaster. To be a major brand chain store makes it even worse. There are mounds of clothes piled everywhere, boxes in the aisles and clutter anywhere you look. I watched an employee go to a section and fold a single shirt then wander around, go to another section and fold a shirt and wander some more. The whole time they would walk past mounds of clutter as if it did not exist. When I tried to approach them for help they literally walked the other way as they saw me coming near them. I was searching for a pair of denim shorts. I found 8 pairs. That is 8 pairs of denim shorts in the whole store. I cannot even understand the logic of having a single rack with 8 pairs of shorts in June at the beginning of summer. They did have massive racks of winter clothes. I did find cargo shorts. The person that stocked the shorts put them with the size tag down so you couldn't tell the sizes at a glance. I turned them over wondering why they weren't ever zoned properly. The shorts were with a sign that read "Buy one Get one". Buy one, get one what? I asked and was told it was buy one pair get one pair for free. Of course when I got to the register I was told there was no buy one get one. I showed the cashier the sign and was then told it was the wrong sign. I do NOT recommend this store. It is more poorly organized than a thrift store and with poor customer service and management.

Cashiers working 3/20 around lunch were very rude and not friendly at all. At least the employee at the front door and the young lady working in junior's greeted me but the cashiers appeared to be bothered and not wanting to work.