Hudson Salon in Huntersville, NC

Unfortunately I'm here writing a review because no one reached back out to me regarding my negative experience.   I made an online appointment for August 9th, 2023 for a Partial Foil which showed online to be around $163.00.  When Julia and I spoke about what I wanted prior to the beginning of my service, I asked for mostly low lights.  Again, I had only signed up for "partial foil" so I assumed that this was what I was getting.  We did not discuss what I had gotten the last time I was there as Julia claimed that we had discussed.  Nevertheless, since I had made the appointment for the "partial foil" online, THIS is what I had wanted, and anything more that she wanted to add to this should have been made very clear prior to her doing it, and I should've accepted the extra cost for any additional treatment that she may suggest to add to the original that I had signed up for.  Julia never once advised me of any additional cost of anything more that she wanted to recommend me getting.. never..   Furthermore, she never clarified that she was going to give me "full color" along with the "partial foil" which I signed up for.  When I went to the counter to pay - my bill was $340.00!!!... not the $163.00 that I had signed up for.  I was in shock and extremely confused as to why I was charged so much more than what I had thought.  When they sent me the text for a review, I let them know my issue, and was hoping that they would make it right, but they did not.  First of all, I would not have agreed to the extra treatment that Julia wanted to give me if she had advised me that it would've been $177.00 more.  I'm extremely disappointed in this experience as I was happy with this salon until this happened.

I will never go to Hudson Salon in the future. First of all, the first review I left was deleted, so I will make sure I put more reviews on google, yelp, etc. Carissa Seate was the best master hairstylist I have ever been to. I went to Hudson exclusively to see her. The owner of Hudson took it upon himself to move her to days, and then cancelled all of her appointments. They did not care if it affected her or or her clients. They expected me to miss work to get my hair done. This shows a lack of respect for her and her clients. Furthermore, the owner had the audacity to send me an email bribing me to stay with them and not follow Carissa Seate to her new salon. He stated in his email that Carissa left to explore other options, when, in fact, she was bullied out. So, he's a liar. He thinks by giving me a one time discount on products, I would stay at Hudson's. So, the owner is trying to take away her clients while she is expecting a baby! Bad Business, Hudson Salon. Shame on You!

It happens occasionally that hair doesn't turn out as expected and it has been our experience that a stylist/salon will always work with client to fix the issue. Not here, it seems that  the culture is that stylists are infallible and one in particular is the prima donna whose attitude and whining about what she will and will not do is intolerable.
Not a friendly ambiance. Unbelievable as it seems, I saw the owner at the salon and asked to speak with him (he was not with a client and not holding court as I have seen at other times) and he instead sent his "salon" manager whom I've never met and before I could say one word told me rather rudely that i should go elsewhere!
Wow! I've lived in many big cities in the US and overseas with reputation for being unfriendly places and have never encountered such ugly attitude. I won't let my experience ruin my love and appreciation for my new home but this salon needs to work on customer service and people skills.

Overrated, overpriced, horrible service, product pushers.  I was living in Mooresville & got a Brazilian Blowout. It didn't last more than a week, but I didn't complain.  I moved to Huntersville & made the HUGE mistake of trying that salon. I scheduled with Jessie.  When I got there I was asked why I didn't get my color done during the Brazilian Blowout (a few weeks prior).  I said they told me I can't have it done the same day.  I was told that Mooresville charged me for a Keratin & gave me a Brazilian Blowout and the color is normally done the same day. I was told the overpriced shampoo I was sold strips the hair & is why my Brazilian Blowout didn't last and the description of the service sounded like "they didn't do it properly".  She said she would have her manager call Mooresville to get me a refund of my over charge (never heard from her again).  In the meantime she told me she couldn't color my hair because she didn't know the formula. Seriously, my hair is brown & I needed roots only.  She said she would charge me $270 just for the color.  She couldn't figure out the formula, but can getaway with charging $270 for a root color?  She also said, she can't do anything to my hair because it would void my refund for the Brazilian Blowout.  So I left.  Waited weeks for the appointment, time getting there & nothing was done.  I called Hudson & the managers of both salons & never heard from anyone.  Plus I was told they would call me the next day (never heard anything).  I found an actual luxury, high end salon.  I got a stunning cut, root color (she figured out the formula all on her own) & gloss.  Total $170 (obviously not including tip).  Save your time and money.  This place is AWFUL!

This salon is the best!! I'm new to the area, and they're just incredible. They're amazing at what they do, I got the most perfect shade of blonde here. And the haircut was perfect too! They're all so friendly and talented! I can't say enough good things!:)