Hi-Tech Nail Salon in Cinnaminson, NJ

I know a lot of people recommend this place and I don't know why. Don't get me wrong the quality of manicures are great, but tools are dirty. The tools are not sterilized. They aren't opened in front of you. Tools are kept in station drawers and used on multiple clients. The sander pad is not changed when transitioning to different clients. When used, the dirty pads stay on the sander and it is placed like that into a drawer. The same nail file is used on different clients. When getting a pedicure, it was assumed by the technician that I had an ingrown toe nail, which I didn't, and the technician dug into my toe with the cuticle clippers and caused me both pain and caused me to bleed, while attempting to remove part of my nail. She did this to both of my big toes. I will not be going back.

It's roomy and clean and the staffs are nice. However, the lady who did my pedicure kept talking non-stop to the other ladies to the point where she turned around while cutting my cuticles, which hurt me on two separate occasions. With the gel manicure, she forgot to put the final top coat on my left hand and refused to acknowledge it. She started with my right hand and after a layer was on, she would ask me to put my right hand under the light while she applied the same layer on my left hand. With the logic, at the end of the manicure, the last hand she works on would be my left hand. But she didn't. She applied the top clear coating on my right hand and said "Okay put it under the light, you are done". When I asked her about it, she just kept saying she already applied and refused to fix it or provide any plausible explanation. It was a pity as I had high hopes seeing the good reviews. I hope they see this post and improve on the customer experience.

Last minute polish change! I just arrived from DC, saw the Yelp reviews and gave it a chance. They were closing for the holiday but allowed me in. Moon did a great job! Thank you! I'll be back

I was debating whether or not I would write this review because I used to love this place. But ever since the new owner took over, it has not been the same. Some of the old techs are still there (Tammy, Crystal, Hannah...), but the salon is not the same, and no one seems happy. Every time I go there now, there are these new people, and they are all very rude, and they could not care less to be there. The last time I went, the tech used the same tools she had used with the client before - literally bringing them from her station to the pedicure chair without sterilizing anything. She did not cut my cuticles properly, did not use the foot filer, she id not file my nails, and the nail polish started peeling off a day later. She also filed the top of my nails so hardly that my nails now are paper thin and super brittle. When I asked her to remove the cuticles that were sticking out, she told me in an upset way that she already did. She also dropped the UV drier on my middle finger, and it did really hurt. I am so sad to say that I will never go back there.

I like this place, it's reasonable price and Maria who does my nails is great. The only thing is certain days it's gets crowded