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Gem Nails in Rochester, NY

4.017 reviewsNail salon

Located in Rochester, Gem Nails is a highly respected and well-known nail salon that has built a reputation for providing exceptional nail care services in a friendly and relaxing environment. The salon is home to a team of highly trained and skilled nail technicians who are dedicated to delivering superior finishes and top-notch customer service during every visit.

In addition to offering traditional manicures and pedicures, Gem Nails also boasts a range of premium nail treatments that allow customers to choose from natural-looking nails or something more bold and daring. No matter which option they choose, customers can trust that the salon's team of professionals will deliver the high-quality results that they expect from a top-tier salon.

But Gem Nails is more than just a place to get your nails done. It's a welcoming and inviting space where customers can come alone or with friends to relax, unwind, and enjoy an afternoon of pampering and self-care. The salon values customer satisfaction above all else and is always seeking feedback and suggestions to ensure that every visit is the best possible experience.

The safety and well-being of both customers and team members is a top priority at Gem Nails. To that end, the salon has implemented strict hygiene measures and protocols to ensure that every visit is a safe and clean experience. Team members are trained in the proper use of personal protective equipment, and all equipment and surfaces are regularly sanitized and disinfected to prevent the spread of contaminants.

Booking an appointment at Gem Nails is easy and convenient. The salon is located at 3450 Winton Pl # 19, in Rochester, and customers are welcome to stop by in person to meet the team and tour the facility before booking.

Gem Nails Services

  • Nail salon

Nail Salon FAQs

  • What types of nail services and treatments does Gem Nails in Rochester offer?

    Gem Nails offers a wide variety of nail services and treatments, including basic manicures and pedicures, gel and acrylic nails, nail art, and nail repair. They also provide additional treatments like paraffin wax treatments and hand and foot massages to enhance your experience.

  • Can I book multiple nail services for one visit at Gem Nails in Rochester?

    Absolutely, Gem Nails encourages clients to book multiple nail services in one visit for a comprehensive pampering experience. This not only saves time but also enhances the overall benefit of the salon visit.

  • What is the cancellation policy at Gem Nails in Rochester?

    Gem Nails has a fair cancellation policy, requiring clients to notify the salon within a specified time frame prior to the appointment time for any cancellations or changes, helping in better scheduling and availability for other clients.

  • Can I request a specific nail technician for my appointment?

    Yes, clients are welcome to request their preferred nail technician at Gem Nails, ensuring a personalized and comfortable experience.

  • How far in advance should I book my appointment at Gem Nails?

    It is recommended to book your appointment at Gem Nails in advance, especially during peak hours or for special events. This ensures availability and helps in better planning for your visit.

  • Is it possible to create a custom nail service package at Gem Nails in Rochester?

    Yes, customers at Gem Nails have the flexibility to create their own custom nail service packages, allowing them to combine their favorite treatments and services according to their preferences and needs.

Reviews

Jasmine T.
Jasmine T.
1/7/2024

The service was amazing everyone was very kind and my nails are gorgeous most definitely coming back

photo of Gem Nails
Stephanie K.
Stephanie K.
2/20/2023

I love love love this place clean always friendly and creative, my daughter and I are customers for life!

photo of Gem Nails
Cindy T.
Cindy T.
4/11/2022

Amazing place! I love my nails and they last me so long! Everyone at the salon always goes above and beyond to making me feel comfortable, and they are very accommodating. Best place in Rochester for nails.

Emily H.
Emily H.
12/20/2021

Probably the worst experience I've ever had at a nail salon. I got a mani pedi the other day, while I was sitting in the chair getting my pedicure done, one of the workers (not sure of his name- he has tattoos on his arms) began cutting and filing my nails down. They are SO short, while he was filing it started hurting so bad because they were just way too short. Then he started filing MY SKIN. He was trying to file I believe the top of my nails to smooth them out but was literally shaving my skin away to the point where my toe is swollen and red now. It hurts so bad and I was concerned it would get infected since they were putting chemicals all over it and it was an open wound. One of the workers handed me a calendar, a pen and a $5 gem nails certificate as if I was going back let alone the fact that my nails look terrible and I paid $90 for this experience.. maybe they were having a bad day? Can't believe they charged me that much for this...

photo of Gem Nails
Jessica S.
Jessica S.
9/11/2021

I just realized that my family has been coming to this salon for 13 years! Very friendly, very talented, and they really take care of their customers! Highly recommend!

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